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Windows 7: My Sony laptop is behaving strange


02 Sep 2013   #11
Bumpkin

Windows 7 Home Premium 64bit
 
 

Go to Sony Support and find out which key enters the bios, there might be more key options when booting to boot from a boot disc or USB drive, or check hardware.

When the computer is starting up, the keyboard is controlled by the bios as the OS has not started up yet. If the keyboard won't let you access the bios, you have a hardware problem.

If you can enter the bios, set the DVD drive to boot first, or whatever F key Sony uses for boot options and then boot using your W7 disc.


My System SpecsSystem Spec
02 Sep 2013   #12
gregrocker
Microsoft MVP

 

Test the hardware then work through the other steps in Troubleshooting Win7 .
My System SpecsSystem Spec
03 Sep 2013   #13
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Bumpkin View Post
Go to Sony Support and find out which key enters the bios, there might be more key options when booting to boot from a boot disc or USB drive, or check hardware.

When the computer is starting up, the keyboard is controlled by the bios as the OS has not started up yet. If the keyboard won't let you access the bios, you have a hardware problem.

If you can enter the bios, set the DVD drive to boot first, or whatever F key Sony uses for boot options and then boot using your W7 disc.
Thanks for ur advise, last night I started over with my vista reinstall discs and im bk to the first time start up screens but as per i cant type in a name or a password to log in so cant get into a profile. My windows 7 disc is an upgrade disc from Sony as i bought my laptop in the 7 crossover period with the free upgrade offer. f only i could get into the bios
My System SpecsSystem Spec
03 Sep 2013   #14
gregrocker
Microsoft MVP

 

You don´t need to install Vista first. Why dont´t you work with us instead of ignoring advice and just going off merrily on your own doing unnecessary steps. You did come here for our help, right?

If youre going to reinstall then use the latest official installer for your version with SP1 in the Reinstall tutorial below, follow the rest of those steps to get a perfect install - if you can.

When you boot the installer it will see another OS to allow use of Upgrade version key, but those Win7 Upgrade kits were mostly OEM which ties to the mobo and doesnät require Vista to be present.
My System SpecsSystem Spec
03 Sep 2013   #15
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You don´t need to install Vista first. Why dont´t you work with us instead of ignoring advice and just going off merrily on your own doing unnecessary steps. You did come here for our help, right?

If youre going to reinstall then use the latest official installer for your version with SP1 in the Reinstall tutorial below, follow the rest of those steps to get a perfect install - if you can.

When you boot the installer it will see another OS to allow use of Upgrade version key, but those Win7 Upgrade kits were mostly OEM which ties to the mobo and doesnät require Vista to be present.
Sorry if it sounding like i wasnt listening to ur advise its just i thought i needed to do the reinstall from my discs with vista on before i could do the 7 upgrade disc. I thought all the sony drivers needed would be missing. I think it came from when i read the paperwork with the upgrade disc. By the way some where along this process im sure i was able to run a diagnostics off the discs and when i could get it to finish the test it said no faults.
Ive had a quick look at ur tutorial and fair play to you, you have put some effort in there. Bare with me as im slightly out of my comfort zone and there is much to do by the sounds of it, but maybe i will learn some good things here. Your advise is appreciated and you are right i was going round in circles going nowhere. Its just i cant see the wood for the trees. I couldnt follow some of the advise due to the keyboard issue, not being able get into bios, not being able to select a repair option, etc,etc
My System SpecsSystem Spec
03 Sep 2013   #16
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

If your keyboard is wonky at boot then I would look at a hardware issue. Your keyboard controller chip may be doing it's death dance. The chip is replaceable and it's a cheap chip.
My System SpecsSystem Spec
03 Sep 2013   #17
gregrocker
Microsoft MVP

 

No problem, we're here to help. Keep us posted on how it goes.

Using the latest official installer from tutorial will save you hours of Updating time. But you still need to run all rounds of Important and Optional Updates to completion which is how many drivers will be supplied and updated.

Put your network adapter driver in your backup, from the Support Downloads webpage for your PC or Device. Plug in by wire which will be most likely to start up connected, or install the ethernet or wireless driver if its not supplied, then go right to Updating, especially drivers queued in Optional.

Do you have the Product Key on the COA sticker which should be on Upgrade Kit or disk?
My System SpecsSystem Spec
03 Sep 2013   #18
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by madcratebuilder View Post
If your keyboard is wonky at boot then I would look at a hardware issue. Your keyboard controller chip may be doing it's death dance. The chip is replaceable and it's a cheap chip.
everything about it feels like an infection to me.One thing i havnt mentioned is every time i power up the Number lock light is always lit. would this chip have any control over the track pad and the 2 mouse buttons as they work and would also affect a USB keyboard which I tried but had slightly different problems as I managed to get into windows. The USB keyboard let me type letters but each key i pressed changed to that letter but kept printing the same letter as fast as i could back space. I got past that by hitting enter as quick as i could bypassing the password part which allowed the next to be active letting me into the profile created. When i reboot it hesitates until i do about a 100mm circular motion taking in keys starting with enter and i can go clockwise or anti. I do it till the hdd light comes on and the system moves forward. When it hangs again i do the same. I do this about 4-6 times to get into windows or i i have the disc in to get to the choices window.Also it will not shut down without pulling the plug.
My System SpecsSystem Spec
03 Sep 2013   #19
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
No problem, we're here to help. Keep us posted on how it goes.

Using the latest official installer from tutorial will save you hours of Updating time. But you still need to run all rounds of Important and Optional Updates to completion which is how many drivers will be supplied and updated.

Put your network adapter driver in your backup, from the Support Downloads webpage for your PC or Device. Plug in by wire which will be most likely to start up connected, or install the ethernet or wireless driver if its not supplied, then go right to Updating, especially drivers queued in Optional.

Do you have the Product Key on the COA sticker which should be on Upgrade Kit or disk?
I think the old laptop im using wont have dvd writing facility, but i can get use of one later in the week which runs on 7 also. yes the upgrade has the key. Ive recovered xp machines many times no problem due mainly to infections and bloatware. What happens if i do all this and its the same.
My System SpecsSystem Spec
03 Sep 2013   #20
gregrocker
Microsoft MVP

 

Tool is there in tutorial to write installer to bootable flash stick.

Delete all partitions during booted install as shown in tutorial which provides what works best in Win7 and not XP.
My System SpecsSystem Spec
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 My Sony laptop is behaving strange




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