Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My Sony laptop is behaving strange

08 Sep 2013   #71
HoneycombAG

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Is a key stuck, like literally glued down into the keyboard?

Did something spill into the computer when you had used it last?


My System SpecsSystem Spec
.
08 Sep 2013   #72
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HoneycombAG View Post
Is a key stuck, like literally glued down into the keyboard?

Did something spill into the computer when you had used it last?
Nothing feels sticky and I'm the only user and havnt spilled anything on it. If it was always the same a damaged or stuck key could have been a possibility but it changes in no particular order from letters,numbers and symbols. Quite often its the last key ive managed to make work. I am going to try to take the keyboard out of the equation as soon as i can figure out how to remove it though.
My System SpecsSystem Spec
08 Sep 2013   #73
gregrocker

 

You may need Boot External Device enabled to boot the flash stick. Can we also see the RAID controller settings?

You cannot boot from the external, it needs to be a USB stick with HDD set first to boot in BIOS, then trigger stick by name using Sony F12 one-time BIOS Boot Menu key.

What is this stick for? Did you write memtest to it? Using what method? It would not have said to write it to an external HD so that's just wasting time. Why not ask if in doubt?

The keyboard needs to be disabled to use a USB one. Did you try disabling in Device Manager after loading the USB keyboard's driver? Then try the USB keyboard and the on-screen keyboard to compare.

I would also want to know what the 3 devices in error in Dev Mgr are. It's possible the Fingerprint sensor sets things haywire until it is installed, so install it from the Sony Support Downloads webpage. Then trace the other two devices using Hardware Identification to provide their drivers from the same place.

The non-genuine error can be triggered by problems with re-imaging, drive letter slippage which may be similar to RAID issues.

Is this install the one you did to the single HD after disabling RAID and the other HD? Is it at all stable. Please again describe the symptoms perfectly.

Get a reading on the HD now by installing http://crystalmark.info/software/Cry...o/index-e.html. Enable the other HD to see if it reads it too showing tabs for each.
My System SpecsSystem Spec
.

08 Sep 2013   #74
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You may need Boot External Device enabled to boot the flash stick.

You cannot boot from the external, it needs to be a USB stick with HDD set first to boot in BIOS, then trigger stick by name using Sony F12 one-time BIOS Boot Menu key.

What is this stick for? Did you write memtest to it? Using what method?

The keyboard needs to be disabled to use a USB one. Did you find a setting in BIOS for it, or try disabling in Device Manager. By now I would be familar with what disassembly videos are available for your model or line. I will search that now for you.
Thanks Greg, but I have now removed the laptop keyboard and hey presto everything is back to normal. Ive looked closely at the keyboard and there is no signs of damage or spillage of any kind. I was able to run the command line diagnostic as suggest in post 2 with the keyboard removed and the test found nothing see pic below
My Sony laptop is behaving strange-cannock-chase-20130908-00090.jpg
I know I'm jumping for joy but although removing the keyboard has solved the issue I'm wandering if the keyboard itself is the issue. Would that cmd test have found anything if it had been an interface inside the laptop.


My System SpecsSystem Spec
08 Sep 2013   #75
gregrocker

 

May I ask how exactly you removed the keyboard? Was it easy, intuitive or did you follow a video? Did you try reseating and replugging it to see if that resolves it. If not try cleaning it with compressed air, check the wiring closely.

You can normally google to find a replacement, cross-checking it with all available sites including Sony's which if typical will be twice as expensive. You may want to instead turn it into a desktop by adding a screen and using the USB keyboard.

Note that I rewrote my post as I discovered your other posts above the last one, but most of that is moot now except to note. The keyboard was likely indeed your problem. How is overall performance otherwise?

Re-read the steps again to focus now on finishing setting up a perfect Clean Reinstall - Factory OEM Windows 7. You still need the drivers I wrote about in my last post. Have you actually run all rounds of IMportant and Optional Windows Updates.

Reactivate Win7 now at Computer>Properties to overcome the Non_genuine glitch.

Would you like to put your data on the other HD, or just use it for storage. If so I recommend this method: User Folders - Change Default Location. You will need to use another imaging app however like free http://www.sevenforums.com/software/...e-macrium.html since Win7 will want to include it as a System drive.
My System SpecsSystem Spec
08 Sep 2013   #76
jamesp5551

Windows 7 Ultimate x64
 
 

Because of all the problems I had whilst doing the last and all previous installs with the laptop keyboard still attached I have now started a new clean install with it removed so fingers crossed.now I could do with a good supplier for the OEM keyboard please
My System SpecsSystem Spec
08 Sep 2013   #77
gregrocker

 

Confirm the model number and extension are correct, then google it + keyboard replacement.

I'm not finding that exact model available even on Sony UK website, so it may require more of a parts number off the keyboard itself.

If you get stuck contact Sony Tech Support. Even if you are not under warranty they should tell you how to buy a replacement.

Did you try cleaning it up and check for frayed wiring using a magnifier and powerful light?
My System SpecsSystem Spec
08 Sep 2013   #78
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
May I ask how exactly you removed the keyboard? Was it easy, intuitive or did you follow a video? Did you try reseating and replugging it to see if that resolves it. If not try cleaning it with compressed air, check the wiring closely.

You can normally google to find a replacement, cross-checking it with all available sites including Sony's which if typical will be twice as expensive. You may want to instead turn it into a desktop by adding a screen and using the USB keyboard.

Note that I rewrote my post as I discovered your other posts above the last one, but most of that is moot now except to note. The keyboard was likely indeed your problem. How is overall performance otherwise?

Re-read the steps again to focus now on finishing setting up a perfect Clean Reinstall - Factory OEM Windows 7. You still need the drivers I wrote about in my last post. Have you actually run all rounds of IMportant and Optional Windows Updates.

Reactivate Win7 now at Computer>Properties to overcome the Non_genuine glitch.

Would you like to put your data on the other HD, or just use it for storage. If so I recommend this method: User Folders - Change Default Location. You will need to use another imaging app however like free http://www.sevenforums.com/software/...e-macrium.html since Win7 will want to include it as a System drive.
I googled how to remove my keyboard including my make and model and got quite a few hits but nothing an exact match but I found a similar model on utube. To be fair it gave me some starting pointers but wasnt that close. You need to be delicate as some bits have srews and overs just clip together. The cover round the keyboard clips on but its almost impossible to get off without breaking some of the tabs. The tolerances are so tight I dont think you could even get a thin scrapper blade in to help help removal. The clip that holds the ribbon in is a little tricky and I did actually break one end retainer which will probably hold. This link was correct for the ribbon removal. www.youtube.com/watch?v=8BEcX_0KYIE‎. Being a mechanic / engineer who specialized in auto electrics I know how to be careful and mindful of what goes where especially where there is screw length differences.
I will blow it out with air and then refit it to see if it rights itself once I've fully updated it through windows update. Then I will check device manager and see if there is any drivers needed from Sony.
I used the Upgrade disc from Sony in the end but only the 2nd disc which appears to be the same as the ISO disc I made and as I thought it accepted the key that came with it. It hasnt put any Sony stuff on at all so I'm still on for the clean install.

I use it on my lap alot so will need to get a replacement keyboard if it is no good, are the aftermarket ones any good I know in my trade some of the aftermarket spares are from the same source as the manufacturer as they buy in some parts.

I will add the other SSD which showed an error and scan it with a disc check utility you mentioned earlier and the same for the HDD. I will want to just have programs on the SSD's as they are only 128gb and keep all the libraries on the 500gb HDD. My original set up defaults to filling the SSD's and forgets about the larger D drive which will probably become E now as RAID is off when I reconnect the other SSD it will possibly get assigned a letter of its own.
With all the things I did I think my HDD will have been wiped and reformatted as I could see no further than a virus. I burned discs of my docs etc and copies on this laptop as back ups.
As my laptop was a premium model it came with some top notch programs fully licensed which I will have lost as the Sony site say they do not keep these programs on there update site due to copy write. Im sure there is a leaflet I had with the machine with the licences on.
Thanks for all the help its really appreciated and to all the others who have added their input. This forum has a wealth of useful info, so much in fact people need steering in the right direction which you and others have done.
My System SpecsSystem Spec
08 Sep 2013   #79
gregrocker

 

I'd also perform partition surface test with Partition Wizard. in addition to Check File System - Partition Wizard Video Help. or Disk Check on both HD's.

Be sure to scan the data disks with Malwarebytes, your AV and Super Anti Spyware before importing any data.

Didyou have a chance to audit the previous install so you have the premium software Product Keys? Normally when you buy those with the PC they provide a disk with Product Key for reinstall purposes. We can help you find the installers if you only have the Keys.

Don't forget to enable Automatically deliver drivers via Windows Update (Step 3)
then run all rounds of Important and Optional Updates to completion. After all updates are completed I've shown you how to find any missing drivers if they are not clearly labeled to be found on the Sony Support Downloads page. Do not use the driver disk.
My System SpecsSystem Spec
08 Sep 2013   #80
jamesp5551

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Confirm the model number and extension are correct, then google it + keyboard replacement.

I'm not finding that exact model available even on Sony UK website, so it may require more of a parts number off the keyboard itself.

If you get stuck contact Sony Tech Support. Even if you are not under warranty they should tell you how to buy a replacement.

Did you try cleaning it up and check for frayed wiring using a magnifier and powerful light?
Did a quick search with the full model No. but no exact model joy so far. but they seem around 70 which sounds expensive.But I will try to salvage the old one if possible so will check it closely as you suggest.
I'm still in the process of updating at the moment but so far so good and its lightning fast. Its always been fast even against more modern laptops but without all the bloatware its faster still.
I bought this one as it won PCPRO mag review award but have been very disappointed with its speed and load times its a Sony Vaio VPCSB1V9E. Its a 2nd generation i5-2410M Processor so I expected to be impressed as its several years newer teck than my older laptop. Its alot more portable and battery life is good, but you cant beet the screen size of the AW31 18inches.
My System SpecsSystem Spec
Reply

 My Sony laptop is behaving strange




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Replace Toshiba laptop screen w Sony laptop screen? Same size. 15.6"
Is this at all possible? Pretty new at the whole DIY breaking computers open to fix them stuff but i'm learning quick haha. Here is the toshiba and the screen: Toshiba Satellite C55Dt-A5231 Laptop Laptop LCD Screen for Toshiba Satellite C55DT A5231 15 6" WXGA HD | eBay Here is the...
Hardware & Devices
Cooling fan on HP laptop behaving strangely
Hi All, I've got an HP 2560p Win 7. When I turn the power on the cooling fan switches to lo speed and stays there. When I power off the fan turns on hi speed and stays there. In both cases the battery is in and its getting plug power. Removing the battery makes no difference. Removing battery and...
Hardware & Devices
CPU behaving strange, running at 100%, unless Task manager is open
My computer has been behaving quite strange for a while. My computer registers CPU usage at 100%. A desktop gadget that monitors my CPU says that all 4 cores are at 100%. However, the computer doesn't lag or anything. The only symptom of this is that the computer fan goes full blast as if to...
Performance & Maintenance
Sony Laptop
I am thinking of doing a clean installation of Windows 7 Professional on my new Sony Laptop. It has Home Premium 64 bit at present, for one reason to get rid of trialware and Sony utilities. However I would like to keep the Sony recovery folder and still have access to it for drivers etc, or even...
Installation & Setup
Laptop behaving very strange
Since this morning, one of my laptops is behaving very strange. Symptoms: Noticeable keyboard delay i.e. what's typed appears on screen with a delay. When typing, not all characters typed are shown. Example: last sentence (underlined) was before editing noll haracters typed ahown. It's not my...
BSOD Help and Support
Sony vaio laptop
hello, i have a sony vaio laptop VGN-FW370j with windows vista on it. i went and brought windows 7 ultimate today ( a small shop was selling them early), i want to install it but im wondering how i will get all the drivers for my laptop back as the sony site is absolutely useless. a fast...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App