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Windows 7: My Sony laptop is behaving strange

29 Aug 2013   #1

Windows 7 Ultimate x64
 
 
My Sony laptop is behaving strange

Hi, I have a 4 year old top spec Sony laptop, windows 7 ultimate upgraded from Vista ultimate, AVG free for virus protection. My problem started with a jerky pointer then when i type anything with the keyboard even if i press one key a line symbols appear. If i try to back space they reappear. I cant do searches, enter passwords etc.Now if i try to start up it hangs until i do a circular motion pressing the keys around the enter key, then it will load slightly and i do the same until im into my profile. I cant turn it off either i have to disconnect the power and take the battery out. Being a good boy i did burn the restore discs from new which puts it bk to Vista ultimate but im having major probs getting it to work. I have to keep doing my little trick with the keys ( the circular motion ) which brings on the the hard drive activity light then the system moves along a little. I had the same issue about a year ago and had to restore it many times until it worked ok, but it would not work with sony update and every time i turned it on i get a message saying that the raid orray drive is failing. As far as i know there was no raid orray system on my laptop. Its bugging me as ive been religious with my virus software and i dont go to many dodgy sites. I will be grateful of a solution thank you, Jim

My System SpecsSystem Spec
.

29 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Jim,

Lets see if any underlying system file corruptions might be present.

Do this:
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

More detail: SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
29 Aug 2013   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Jim,

Lets see if any underlying system file corruptions might be present.

Do this:
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

More detail: SFC /SCANNOW Command - System File Checker
I would try that if I had any control over keyboard input. I have sore fingers now getting it to boot. As I said ive attempted a full reinstall from the discs so it is trying to boot as a new vista installation. I managed to get to the regional settings screen, as the defaults were correct i pressed next which brings up the user profile name and password screen, but at this time no key press works at all so i cant put in a user name so cant continue.I got into the boot menu but I cant select any options so let it count down on the highlighted option ( the system repair one ) which with the disc in brings up the Vaio Recovery Centre. At this point I have control over the pointer and able to select options. If I had been able to get as far as the command window i very much doubt it would let me type sfc/scannow.Im using another laptop to comunicate on here. As I reply I have the Vaio Recovery centre open which gives me a list of program options.1 Vaio Hardware Diagnostics.2 Restore C: Drive.3 Restore Complete System.4 Rescue Data.5 Wipe and Erase Data. When I got it working last year I tried alot of things but I think I removed the HDD drive and reformatted it using a caddy and another laptop, but im not sure if this is what allowed a successful install. Im sure this is some form of third party invasion.
thank you,
Jim
My System SpecsSystem Spec
.


29 Aug 2013   #4

Windows 7 Home Premium 64bit
 
 

Beg, borrow or steal a USB keyboard, too see if another keyboard solves your input problems.
My System SpecsSystem Spec
31 Aug 2013   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Bumpkin View Post
Beg, borrow or steal a USB keyboard, too see if another keyboard solves your input problems.
That's worth a try thanks as last night I took the D drive out leaving just the SSD being the C drive and went for a reinstall from the discs I made from new. I thought a virus might have been hiding on the D drive. Still no better, I wish I could remember exactly how I got it working last time. I was hoping this was a common infection so a good fix was at hand,
Jim
My System SpecsSystem Spec
01 Sep 2013   #6

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Bumpkin View Post
Beg, borrow or steal a USB keyboard, too see if another keyboard solves your input problems.
Well I got hold of a USB keyboard and at first it seemed better as I managed a few letters to get me into the desk top which is now Vista Ultimate but that was it. Tried the search box hit c once and a continuous line started, bk space would clear them until released. If I typed another letter it would then go on continuously then all kinds of weird stuff starts and then It wouldn't type at all.
I'm stumped, help, help, help, please.
My System SpecsSystem Spec
01 Sep 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Time for a reinstall?
My System SpecsSystem Spec
02 Sep 2013   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Time for a reinstall?
I must have done a reinstall 6 or more times whilst posting. Each time the same. If this is some kind of attack where is it hiding to keep coming bk. When i do the reinstall every now and then it seems to stall no action etc so i do that circular motion as i described before and it seems to make things move on. Im so perplexed. I thought this would be something making the rounds. Usually when im looking for a solution loads of folk have had the same prob and there is a fix. Using the USB keyboard did get me to the point of getting the windows 7 upgrade disc to run, but it wont fully install as it needs a restart to finalize and hangs then fails.
Jim
My System SpecsSystem Spec
02 Sep 2013   #9

Windows 7 Home Premium 64bit
 
 

What happens when you boot into Safe Mode? Do you still have input problems?

Did you install the SSD, or did it come installed from Sony? If Sony installed both drives, it might be setup as Raid. Look in the bios and see if Raid is enabled.

I second Golden's suggestion, it's time to go with a Clean install. But first I would run Diskpart on the SSD. Follow this tutorial Disk - Clean and Clean All with Diskpart Command Notice that Diskpart wipes the disk, not just a partition so you should remove the hard drive and be sure Raid is not set in the bios.

Do not install the HDD until you have Windows 7 installed on the SSD, sometimes Windows 7 will put the boot manager on the wrong drive!
My System SpecsSystem Spec
02 Sep 2013   #10

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Bumpkin View Post
What happens when you boot into Safe Mode? Do you still have input problems?

Did you install the SSD, or did it come installed from Sony? If Sony installed both drives, it might be setup as Raid. Look in the bios and see if Raid is enabled.

I second Golden's suggestion, it's time to go with a Clean install. But first I would run Diskpart on the SSD. Follow this tutorial Disk - Clean and Clean All with Diskpart Command Notice that Diskpart wipes the disk, not just a partition so you should remove the hard drive and be sure Raid is not set in the bios.

Do not install the HDD until you have Windows 7 installed on the SSD, sometimes Windows 7 will put the boot manager on the wrong drive!
I cant select safe mode as the default is boot windows normally. I have not refitted the HDD yet and I have removed the battery as it was impossible to turn off. I then pull out the power to turn off, which then brings up the something went wrong when you last shut down screen when i turn it back on. I can see the safe mode option and if i press lots of keys sometimes the selection will move to highlight safe mode. But if i do that the 60 second count down timer disappears and nothing happens and as you know enter is not working.Is the way to get into my bios to hit escape as i switch on, if it is then i wont be able to get into that either.Could this thing be in my bios. You wouldnt believe Im using an 8-10 year old sony running xp to reply and apart from it being slow it runs fine.
My System SpecsSystem Spec
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 My Sony laptop is behaving strange





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