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Windows 7: Unable to delete a folder in Program Files x(86)

29 Aug 2013   #1
p3aul

win 7 home premium 64 bit
 
 
Unable to delete a folder in Program Files x(86)

I had a suite of programs that I wanted to uninstall. In Control Panel I chose to install the suite. There was an error. I tried to reinstall the software but still couldn't uninstall a dialog box opened and said the suite was already uninstalled. and offered to delete the entry. None of the programs worked so i assumed they were correct. Now I want to delete this suite from the programs directory but Win 7 complains that there is a file from the folder open somewhere. I made a clean boot and tried again. I looked in System processed under task manager but there is nothing there.

So, to make a long story short, I want to boot in Safe Mode and see if I can delete the folder. The problem is, I don't know how to get that choice! I rebooted and held down the F12 key but all I get is a selection of drives to boot from. I am running an Acer X3910, Win 7 Ultimate in 64bit mode.

Thanks,
Paul


My System SpecsSystem Spec
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29 Aug 2013   #2
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try pressing F8. If that doesn't work, press F12 then select your main dard drive where your OS is insalled then with that drive highlighted press F8. that should give you a choice to go into safe mode.
My System SpecsSystem Spec
29 Aug 2013   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by p3aul View Post
I had a suite of programs that I wanted to uninstall. In Control Panel I chose to install the suite. There was an error. I tried to reinstall the software but still couldn't uninstall a dialog box opened and said the suite was already uninstalled. and offered to delete the entry. None of the programs worked so i assumed they were correct. Now I want to delete this suite from the programs directory but Win 7 complains that there is a file from the folder open somewhere. I made a clean boot and tried again. I looked in System processed under task manager but there is nothing there.
I had something like this a while back, I had to go through all the sub folders to the deepest situated folder and delete the files inside it, then I could delete the folder. I then had to work my way back up through the sub folders deleting things one by one, eventually everything was cleared out. It may not work but worth a shot if you've no need for the files any more.
My System SpecsSystem Spec
.

29 Aug 2013   #4
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Had another thought on this. If you just delete the file in Program Files you are likely to leave behind a load of dross in the registry which you do not want to do. What Suite is it that you are un installing as there may well be a fix to automatically clean all traces off your PC.
My System SpecsSystem Spec
29 Aug 2013   #5
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by p3aul View Post
I had a suite of programs that I wanted to uninstall. In Control Panel I chose to install the suite. There was an error. I tried to reinstall the software but still couldn't uninstall a dialog box opened and said the suite was already uninstalled. and offered to delete the entry. None of the programs worked so i assumed they were correct. Now I want to delete this suite from the programs directory but Win 7 complains that there is a file from the folder open somewhere. I made a clean boot and tried again. I looked in System processed under task manager but there is nothing there.

So, to make a long story short, I want to boot in Safe Mode and see if I can delete the folder. The problem is, I don't know how to get that choice! I rebooted and held down the F12 key but all I get is a selection of drives to boot from. I am running an Acer X3910, Win 7 Ultimate in 64bit mode.

Thanks,
Paul
As requested by mitchell65, what is the program/suite you are trying to uninstall?
My System SpecsSystem Spec
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 Unable to delete a folder in Program Files x(86)




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