Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 0xc00000e9 error message

05 Sep 2013   #21
YoYo155

Windows 10
 
 

I know, it was just to reiterate that we need more information about the laptop.


My System SpecsSystem Spec
.
05 Sep 2013   #22
jumanji

Windows 7 Home Premium 32 bit
 
 

Hi farhadi,

I am just amazed that in spite of being asked what exactly is the make and model of the hard drives (both old and new) you have consistently failed.

Can you not read the labels on the drives and post the information alongwith which is the old one and which is the new one?
My System SpecsSystem Spec
05 Sep 2013   #23
farhadi

Windows 7 Ultimate x86
 
 

The name of new hard drive is: WD5000LPVT.
The name of old hard drive is: Toshiba MK1255gsx.
My System SpecsSystem Spec
.

05 Sep 2013   #24
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, your new drive WD5000LPVT is a Western Digital Scorpio Blue 500GB HDD. Let us start with it.

Test your drive with the manufacturer's diagnostic/repair utility Data Lifeguard Diagnostics for DOS. Download dlgdiag_5_20.zip from WD Support / Downloads / SATA & SAS / WD Blue / SE / SE16 (SATA II) Read the Instructions therein.

First create a bootable MSDOS pen drive using Rufus Rufus - Create bootable USB drives the easy way
( Backup all data in the pen drive for it will all be lost while formatting it with Rufus. Plug your pen drive (remove all other external drives) and run Rufus. In the "Create a bootable disk using" select MSDOS from the dropdown arrow and click on Start. When completed close Rufus.)

Extract the contents of dlgdiag_5_20.zip directly into the newly created DOS pen drive.

Plugin your WD drive into the laptop.

Boot from the MSDOS pen drive using the one-time boot menu.

Against the command prompt C:> type dlgdiag5.exe and press Enter to run the Diagnostics.

Run the Quick Test and then the Extended Test. Let us know the results. If it fails, check the drive on another working computer as you had done earlier. ( I do not know how you did it.) If it fails there also, return rhe drive for replacement.

If it passes both the tests, then Write Zeroes to clean it up and bring it to the factory condition.

Now you may try to install Windows.

But again let us know what OS was originally installed on the laptop, and what Windows Edition you will be installing now including the source media you will be using and how you propose to activate it.

Now retiring for the day. Will see you after another 10 hours, insha Allah.
My System SpecsSystem Spec
05 Sep 2013   #25
farhadi

Windows 7 Ultimate x86
 
 

Test of new hard drive finished successfully without error. So now I started process of writing zeroes to hard drive.

Before it was staying Windows 7 Home Edition on this laptop. Now I am going to install Windows 7 Ultimate. Hope after writing zeroes to hard drive Windows installation will start.
My System SpecsSystem Spec
05 Sep 2013   #26
jumanji

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by farhadi View Post
........Hope after writing zeroes to hard drive Windows installation will start.
Hopefully. Go ahead.
My System SpecsSystem Spec
06 Sep 2013   #27
farhadi

Windows 7 Ultimate x86
 
 

Still not working. After writing zeroes to hard drive I started Windows 7 installation again. Still gives the same error message.
My System SpecsSystem Spec
06 Sep 2013   #28
jumanji

Windows 7 Home Premium 32 bit
 
 

I asked you a very pertinent question. What is the source of your Windows Ultimate Media? I had this doubt from the very beginning but decided to clear the HDD first..

Your HDD is good. Your Windows Ultimate is most probably not.

In case it is genuine and has a valid product key and is not corrupt, then most probably the motherboard on your laptop has a hardware fault.

You may confirm this by installing the HDD on any other PC and installing Windows. ( You need not activate it. This is just to confirm that you can install it on another PC on the same Western Digital HDD. Make sure that you again check your HDD and wipe it clean to remove any traces of the failed installation.))
My System SpecsSystem Spec
06 Sep 2013   #29
farhadi

Windows 7 Ultimate x86
 
 

I bought my Windows 7 Ultimate Edition DVD from computer selling shop. So it is genuine After your doubts regarding my Windows installation DVD I just now inserted my old Windows XP Professional DVD disk into this laptop. Just to see if installation starts or not. By the way it is also genuine. Windows XP Professional installation gave the following error message:

***STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

I suspect that laptop has a problem in mainboard or in hard drive controller.
My System SpecsSystem Spec
06 Sep 2013   #30
jumanji

Windows 7 Home Premium 32 bit
 
 

Glad to know that your Windows is genuine.

So that makes it certain that your motherboard is faulty and you rightly guessed the HDD controller chip.

As I had said in my previous post, you can install the Western Digital HDD on another PC and try installing Windows Ultimate. If it is successful without any problem it is confirmed.
My System SpecsSystem Spec
Reply

 0xc00000e9 error message




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Error 0xc00000e9 (|boot\bcd) i/o error when attempting to reinstall
I purchased the factory cd for my laptop to re-install my os (Windows 7 64 bit) but when I try to boot from it I get an error \boot\bcd, 0xc00000e9, An unexpected i/o error has occurred. It happens when I try to boot from my internal cd-rom drive and also from an external usb drive. I can view the...
Installation & Setup
Windows 7: Error 0xc00000e9: Unexpected I/O error
Hello guys, I'm a bit desperate with this issue. My girlfriend was playing a game in her laptop. Something in her game made her a bit upset that she hit her laptop. She says that as soon as she hit the laptop, the laptop froze, so she shut it down. When she turned it back on, Windows displayed 2...
Hardware & Devices
I/O Error 0xc00000e9
Ok i have been doing lot's of searching on this and would appreciate as much help as possible before i tear my hair out! Il try keep things simple and list as much information as possible. I closed my laptop over going to bed sunday night, HDD was making strange noise's, eventually stopped....
General Discussion
Dell inspiron 14r: Error 0xc00000e9: Unexpected I/O error
hey friends this is a tougher one. I get this error using both a HOme premium DVD and using the HDD on this system ... best I can tell it is not giving me options about what sort of boot to attempt. Not sure the hardware is healthy but there are no removable devices present someone pls give...
BSOD Help and Support
Win Boot Mgr Error 0xc00000e9: Unexpected I/O error
Hey there, My father's computer refuses to start. It's running Win7 Pro x64. When I attempt to start it up, it starts up the Windows Error Recovery program, suggesting that I launch Startup Repair, and allowing me to start Windows normally. In both scenarios, I get the same error. When I...
BSOD Help and Support
Boot bcd error 0xc00000e9
Sorry if this is in the wrong thread. If it is, please move it to a more proper one, thanks! Today I went to turn on my laptop and got the following error message on startup: "File:\boot\BCD Status: 0xc00000e9 unexpected I/O error has occurred" and it says that it could be caused by removing a...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App