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Windows 7: IE 10 update ends up with code 9C59

04 Sep 2013   #1
Raptorek

Windows 7 Home Premium (64bit)
 
 
IE 10 update ends up with code 9C59

Hi friends,
as a many users before me, I have problem with Internet Explorer 10 update via Windows Update. Everytime instalation ends with error 9C59. I've tried also to download last IE10 package from official sites, and install it, but with no success. So I've tried to remove already installed older update package with IE10, and then install this new package, but same problem.

Next step was installation of SURT, and try to update again. It also doesn't work. SFC Scan was ok.

Can anyone please help me with it?


My System SpecsSystem Spec
.
07 Sep 2013   #2
Raptorek

Windows 7 Home Premium (64bit)
 
 

Really nobody can help me?

Also please can any mod move this topic to Windows Update section? But I'm pretty sure, that I've started this thread in that section.
My System SpecsSystem Spec
07 Sep 2013   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
.

07 Sep 2013   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
14 Sep 2013   #5
Raptorek

Windows 7 Home Premium (64bit)
 
 

Hi guys,
thanks, but none of your tips solved my problem, and I don't want to do clean install of my system. It's not an option.
My System SpecsSystem Spec
14 Sep 2013   #6
andrew129260

Windows 10 Pro
 
 

Do a Repair Install.
You will not lose any data or programs.

This should fix the issue.
My System SpecsSystem Spec
14 Sep 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The following errors show in your CBS.log file...
Code:
 2013-09-04 22:01:59, Info                  CSI    00000025 Couldn't find the hash of component: Microsoft-Windows-IE-IEShims, Version = 10.2.9200.16660, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\27dccb83a15b3e4f261d3309b1f0fdaa6490b9de8aa89078905b619e98d69773.cat".

Line 3033: 2013-09-04 23:43:49, Error                 CSI    0000002c@2013/9/4:21:43:49.632 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
 Line 3035: 2013-09-04 23:43:49, Error                 CSI    0000002d (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #253753# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
 Line 3036: 2013-09-04 23:43:49, Error                 CSI    0000002e (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #253752# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
 Line 3037: 2013-09-04 23:43:49, Error                 CSI    0000002f (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #253751# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
 Line 3038: 2013-09-04 23:43:49, Error                 CSI    00000030 (F) CRYPT_E_NOT_FOUND #253503# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
 Line 3039: 2013-09-04 23:43:49, Error                 CSI    00000031 (F) CRYPT_E_NOT_FOUND #252980# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
 Line 3040: 2013-09-04 23:43:49, Error                 CSI    00000032 (F) CRYPT_E_NOT_FOUND #252979# 739802 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
 Line 3042: 2013-09-04 23:43:49, Error                 CBS    Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
 Line 3046: 2013-09-04 23:43:49, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
 Line 3066: 2013-09-04 23:43:50, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
I can see no signs of a recent SFC scan in the logs - please try running another, as it may give us more information.
Post the new CBS.log file
My System SpecsSystem Spec
14 Sep 2013   #8
Raptorek

Windows 7 Home Premium (64bit)
 
 

Sure, here it is Thank you for your participation
My System SpecsSystem Spec
14 Sep 2013   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting - there are no obvious errors in the SFC log. but there are some serious errors (as shown above) in the background CBS log.
Unfortunately, I cannot find either the cat file that's referred to, or the FACILITY_NTSSPI error in any of my notes - which means that I'm currently out of ideas, and suspect that a repair install may be your best option.
My System SpecsSystem Spec
14 Sep 2013   #10
Raptorek

Windows 7 Home Premium (64bit)
 
 

That problematic part of CBS log looks very similar to part in this thread:

Cannot Install IE10 From Windows Update

I assume I can try same solution as in that thread. Or not?
My System SpecsSystem Spec
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