Server certificate error message when I go on FB via Phone


  1. Posts : 316
    Windows 7
       #1

    Server certificate error message when I go on FB via Phone


    Everytime I go on Facebook on my phone, I always get this error message: server certificate subject cn do not match domain name cn: a248.e.akamai.net CN:GTE CyberTrust Global Root. Before it popped up twice, but now it's three times, and recently it's now not just facebook but one other site that popped a similar message starting today.

    I don't know what this means, nor how to stop the error message from popping up again. So any help would be appreciated. If phone info such as type and model is needed, just ask.
      My Computer


  2. Posts : 53,364
    Windows 10 Home x64
       #2

    The first suggestion would be to uninstall and reinstall the facebook app. But I'm not good with phones :)

    A Guy
      My Computer


  3. Posts : 316
    Windows 7
    Thread Starter
       #3

    It's not an app. Its just me using my phone to get to the internet.
      My Computer


  4. Posts : 53,364
    Windows 10 Home x64
       #4

    Dunno how you update Facebook (I don't use it)

    it looks like updating Facebook on the phone will fix the issue (that's how it fixed Renee's issue!).
    Source

    Ahhh, I also see this error sometimes if the address in the address bar doesn't match the certificate address exactly. So if address shows as facebook.com, make sure you try www.facebook.com

    A Guy
      My Computer


 

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