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Windows 7: Control Panel - Indexing options - button not operational

09 Sep 2013   #1
Melissa

Windows 7 Home Professional 64bit
 
 
Control Panel - Indexing options - button not operational

Dear Forum,

I am in the process of checking that my devices and that when i go to my control panel - when i go to select - Indexing options - it will not let me.

It will let me operate all the rest of the items - but just that button.

I have operated SFC /SCANNOW Command - System File Checker - and there was no result.

can anyone suggest any fixes?


My System SpecsSystem Spec
.
09 Sep 2013   #2
YoYo155

Windows 10
 
 

Hi ,
A little more information will be helpful.
What is happening after you click it?
My System SpecsSystem Spec
09 Sep 2013   #3
Melissa

Windows 7 Home Professional 64bit
 
 

I click it and it looks like it is going to process the function - turns green.

I can constantly keep clicking on it - to no affect. I read the forums here to troubleshoot any issues - here is what I received. I am sorry for the lack of information. Very sick and tired.


Attached Images
Control Panel - Indexing options - button not operational-reboot.png 
Attached Files
File Type: txt sfcdetails.txt (25.7 KB, 1 views)
My System SpecsSystem Spec
.

09 Sep 2013   #4
YoYo155

Windows 10
 
 

Get well .

According to the screenshot you have a CHKDSK pending, are you being prompted with a request to let it run at boot?

What is happening when you click the indexing icon at the control panel?
Does the indexing window look like this?
Control Panel - Indexing options - button not operational-indeing.png


My System SpecsSystem Spec
09 Sep 2013   #5
Melissa

Windows 7 Home Professional 64bit
 
 

Here is a word document of my options to open the selection at control panel


Attached Files
File Type: doc indexing.doc (466.5 KB, 2 views)
My System SpecsSystem Spec
09 Sep 2013   #6
Melissa

Windows 7 Home Professional 64bit
 
 

I do not even get the indexing icon or window - that is why I am so worried
My System SpecsSystem Spec
09 Sep 2013   #7
YoYo155

Windows 10
 
 

What do you mean when you select open nothing happens?
My System SpecsSystem Spec
09 Sep 2013   #8
Melissa

Windows 7 Home Professional 64bit
 
 

I click on the option to open the way that windows searches to open the indexing window that you have put up. I can not access that window

When you open the word document that I attached you will see that is all i am getting on my computer.

I am so confused on what i have to do.

I am saying that I am not receiving the option to go to the re-indexing window or anything. I used to be able to access this
My System SpecsSystem Spec
09 Sep 2013   #9
Melissa

Windows 7 Home Professional 64bit
 
 

I also noticed that I am receiving the message Windows host process Rundll32 down the bottom in the notification area - would that have anything to do with this issue


Attached Thumbnails
Control Panel - Indexing options - button not operational-dll.png  
My System SpecsSystem Spec
09 Sep 2013   #10
YoYo155

Windows 10
 
 

I'm sorry this one is beyond me .
But last one question, when did it started?
Did you try a System Restore?
My System SpecsSystem Spec
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 Control Panel - Indexing options - button not operational




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