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Windows 7: Important music and image files were erased

09 Sep 2013   #1
zacho

Windows 7 32 bit
 
 
Important music and image files were erased

SO..I need some help

I have an HP Pavilion g6 laptop, and its been working great in the year I've had it. Yesterday, I went to do some DJing practice, and noticed that all my music was gone. All that was left was the sample music. Same thing with all of my pictures and video, gone. I restarted the computer and came back a day later to find everything was still gone. As a DJ, I've built up an extensive library of music, thousands of songs, so that really made me mad. Also I had about a thousand irreplaceable pictures and videos that I backed up from my old phone. Again, as these cannot be replaced, this made me really mad. I have NO idea what happened to the files. When I go into the libraries and look at music, or pictures, it just says that the folders are unavailable. I haven't been doing anything different with the laptop aside from syncing it with my Xbox for media. I'm totally clueless, but I need help, as music is my job, and I don't feel like downloading all that music again.

ANY help would be much appreciated


My System SpecsSystem Spec
.
09 Sep 2013   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Make sure these files are just not hidden,
http://www.sevenforums.com/tutorials/56005-file-folder-hide-unhide.html
Which by the way is usually the first sign of Malware.
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
My System SpecsSystem Spec
09 Sep 2013   #3
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Did you try a system restore?
My System SpecsSystem Spec
.

09 Sep 2013   #4
zacho

Windows 7 32 bit
 
 

did a system restore. files still gone
My System SpecsSystem Spec
09 Sep 2013   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

System restore usually excludes personal files,
If you used Restore previous version on the folders it would be different.
Right click the effected folder and Properties/ Previous version.
It could take a couple of minutes to populate restore points of the folder.
My System SpecsSystem Spec
09 Sep 2013   #6
zacho

Windows 7 32 bit
 
 

so..restore defaults?
My System SpecsSystem Spec
09 Sep 2013   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Right click the My Music... folder or where ever these files were located,
Click on Properties,
Attachment 285304
My System SpecsSystem Spec
09 Sep 2013   #8
xunile

Win 7 x64
 
 

You might also want to check if there is something wrong with your user profile, Windows might be loading a temp user profile, which might explain why all of your stuff is missing.
My System SpecsSystem Spec
09 Sep 2013   #9
zacho

Windows 7 32 bit
 
 

ok so it seems the permissions were changed, cuz it wont let me save any pictures or anything
My System SpecsSystem Spec
09 Sep 2013   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

See if this will verify anything about what account your using ?
User Account Type - Change
My System SpecsSystem Spec
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 Important music and image files were erased




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