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Windows 7: Windows 7 Pro x64 Slow Start - Monitor Sleeps then Wakes

09 Sep 2013   #1
tjg79

Windows 7 Professional x64 SP1
 
 
Windows 7 Pro x64 Slow Start - Monitor Sleeps then Wakes

I've had an issue with very slow restarts where once I get the Windows Start screen I then get a black screen where the monitors go to sleep then awake and then very slow Windows Welcome screen, sometimes another black screen with cursor and then slow to the desktop.

I suspect this may be related to Nvidia drivers for my Nvidia GeForce 9800 GT. I'm considering deleting all Nvidia programs and drivers and reloading. I've checked the system memory with the Windows 7 memory checker. I've checked the BIOS settings and everything is as it should be. I could do a recovery BIOS update just to leave no stone unturned, but I don't expect that to accomplish anything. I've checked the Event Viewer System Log and Application Log and I'm not getting any errors or warnings other than a warning that my magicJack driver didn't load, but that happens late in the system start sequence and it must load eventually, because the magicJack starts.

Google searches don't yield any solutions. I've seen a few threads on this forum, but they didn't seem to apply, because I don't have the system configured to wake from Nvidia network. I can't really recall when it started doing this very slow start with monitor sleep sequence, because I usually just tolerate these types of issues for a while before I've finally had enough.

Does anyone have any suggestions other than reloading Nividia drivers and software? I don't know if that drill will lead to success or not.

Thanks in advance for your assistance.

Regards


My System SpecsSystem Spec
.
10 Sep 2013   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I'd take a look in your Startup and see what programs you have set to load on startup. It may be worth trimming it down to just the programs and services you really need, take a screenshot and post in here for people to take a look and recommend what could be removed.
My System SpecsSystem Spec
10 Sep 2013   #3
therealaitch

Windows 7 Home Premium 64bit.
 
 

Right click Computer in start menu, select manage, click Device Manager.
Check that none of the drivers for mouse, keyboard and Network adapters are set for "Allow this device to wake the computer".
Do this by right click on the device, select Properties, click the Power management tab. You will see there if the wake option is ticked or not.
My System SpecsSystem Spec
.

10 Sep 2013   #4
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by Boozad View Post
I'd take a look in your Startup and see what programs you have set to load on startup. It may be worth trimming it down to just the programs and services you really need, take a screenshot and post in here for people to take a look and recommend what could be removed.
Thanks for the help.

The following screen shots of msconfig show the start up programs.

Windows 7 Pro x64 Slow Start - Monitor Sleeps then Wakes-start-up-1.jpg

Windows 7 Pro x64 Slow Start - Monitor Sleeps then Wakes-start-up-2.jpg

I completely deleted the display adapter software and drivers and reinstalled. I did notice some improvement.

Although there seems to be some variation, but what follows is what my start up sequence looks like on a restart. The times are in minutes/seconds from start of BIOS cursor.

Windows Start screen: 0:16
Black screen: 0:48
Monitors sleep mode: 0:54
Windows Welcome: 1:36
Desktop: 2:21
All icons in notification area: 4:00


My System SpecsSystem Spec
10 Sep 2013   #5
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by therealaitch View Post
Right click Computer in start menu, select manage, click Device Manager.
Check that none of the drivers for mouse, keyboard and Network adapters are set for "Allow this device to wake the computer".
Do this by right click on the device, select Properties, click the Power management tab. You will see there if the wake option is ticked or not.
Thanks for the help.

None of my Network adapters are set to wake the computer, but the mouse and keyboard are. If I make the change for the mouse and keyboard, how will I get out of screen saver mode? Or, is that different from sleep mode?

Regards
My System SpecsSystem Spec
10 Sep 2013   #6
therealaitch

Windows 7 Home Premium 64bit.
 
 

I never use screen saver myself. No point on modern monitors.
It is different from sleep mode. Screen saver will go off when you move the mouse or press a key.
My System SpecsSystem Spec
10 Sep 2013   #7
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by therealaitch View Post
I never use screen saver myself. No point on modern monitors.
It is different from sleep mode. Screen saver will go off when you move the mouse or press a key.
OK, I'll remove the wake mode feature from the mouse and keyboard to see what happens.

Thanks.
My System SpecsSystem Spec
10 Sep 2013   #8
tjg79

Windows 7 Professional x64 SP1
 
 

There was no improvement from removing the wake feature from the mouse and keyboard. If anything, it seemed to make boot take longer. It's about 4:40 minutes from BIOS cursor to all notification area icons on a restart. There are no errors or warnings in the Event Viewer Windows Logs for Application and System.
My System SpecsSystem Spec
10 Sep 2013   #9
therealaitch

Windows 7 Home Premium 64bit.
 
 

Wow, that is a slow start up. I've got 28 seconds.
I think that needs to be tackled first then.
You could try a repair install. Repair Install

This The Best Tips for Speeding Up Your Windows PC might be of some help. For starters cut back on everything you can: set desktop display to Windows basic, in services set all un-necessary processes to manual. Black Viper is the go to guy for info about services. Black Viper’s Windows 7 Service Pack 1 Service Configurations
I would also disable (in services) the Realtek audio and cut the Geoforce down to basics. If you do these in services.msc, you can re-set them after the next boot.
I doubt a virus is the problem but it won't hurt to check.
My System SpecsSystem Spec
10 Sep 2013   #10
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by therealaitch View Post
Wow, that is a slow start up. I've got 28 seconds.
I think that needs to be tackled first then.
You could try a repair install. Repair Install

This The Best Tips for Speeding Up Your Windows PC might be of some help. For starters cut back on everything you can: set desktop display to Windows basic, in services set all un-necessary processes to manual. Black Viper is the go to guy for info about services. Black Viper’s Windows 7 Service Pack 1 Service Configurations
I would also disable (in services) the Realtek audio and cut the Geoforce down to basics. If you do these in services.msc, you can re-set them after the next boot.
I doubt a virus is the problem but it won't hurt to check.
I don't think I've got an install that needs repair at this point in time.

I've got the sleepy monitor issue 98% resolved. After the Windows Start screen comes up at about 0:16 after BIOS cursor appears, it's displayed for about 25 seconds before I get a momentary black screen that puts the monitors a few seconds from sleep. Then I get the Windows Welcome at about 1:00 and the desktop with almost all the icons in the notification area by 2:00. I have a USB magicJack installed and that is finally started at about 2:05. I also have an Intel RST RAID5 and that notification area icon usually comes up in a not running status at 2:24 and is running by 3:05. There's nothing I can do about the Intel RST. It's slow to start by nature.

The magicJack is causing an issue, because there is a Event Viewer Windows System Log warning, Event 219, Kernel-PnP, with every system start or restart. The device works as intended and the only indication of an issue is the Windows System Log. I contacted their support and elevated the issue to see if they will come up with a fix. I've got two of those devices and they both behave the same.

Thanks for posting Black Viper's Win 7 Service configurations. I'm going to take a look at that and see what I can implement to speed up the start. The Intel RST RAID5 may be the main reason why I can only expect to see everything on the desktop by 2:00 on a restart.

I'm not getting any errors in the System or Application logs; only the warning about the failed driver install for the magicJack which must ultimately load or otherwise the device wouldn't function.

I don't think I've got any virus issues, because I scan a lot.

The task at hand is the magicJack warning and I was told on a support chat that I should hear something in about two days. I can tell the Jack is partly responsible for some of the slowness. With every start or restart, I get the warning or the device fails to install completely. It never installs with out issue on a start.

Thanks again for all that information. It gives me something to try.

Regards
My System SpecsSystem Spec
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