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Windows 7: Windows Explorer crashes even in safe mode CAUSE still unknown.


10 Sep 2013   #11

Windows 7 - 64-bit
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash:
Windows Product ID: 
Windows Product ID Type:
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4E445DBA-1A98-4E1B-88B5-5CBB5629316B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4E445DBA-1A98-4E1B-88B5-5CBB5629316B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7DRPX</PKey><PID>00359-OEM-8802111-63254</PID><PIDType>3</PIDType><SID>S-1-5-21-2656395878-1109118365-1823927126</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="6"/><Date>20110815000000.000000+000</Date></BIOS><HWID>02653107018400FE</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:19:2013 11:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAgAAAAAAAQABAAEAln169voLfOkaXXbYPMwOp6yLDP0ucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			AMICPU		PROC


My System SpecsSystem Spec
.

10 Sep 2013   #12

Microsoft Windows 8.1 64-bit Professional
 
 

Quote:
Windows Product Key:
Windows Product Key Hash:
Windows Product ID:
Windows Product ID Type:
Again, please rerun the tool and post it without editing it. We need all information from the log in order to properly assist you.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
10 Sep 2013   #13

Windows 7 - 64-bit
 
 

Quote   Quote: Originally Posted by nommy the first View Post
Quote:
Windows Product Key:
Windows Product Key Hash:
Windows Product ID:
Windows Product ID Type:
Again, please rerun the tool and post it without editing it. We need all information from the log in order to properly assist you.


Good luck and keep us posted,
Nommy
Is that really necessary that's my product key.
My System SpecsSystem Spec
.


10 Sep 2013   #14

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Code:
Cached Online Validation Code: N/A, hr = 0x8007043c
MGA is being run when booted in Safe Mode. Can you run it in normal boot mode?
My System SpecsSystem Spec
10 Sep 2013   #15

Windows 7 - 64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Code:
Cached Online Validation Code: N/A, hr = 0x8007043c
MGA is being run when booted in Safe Mode. Can you run it in normal boot mode?
What is MGA? I haven't tried running in normal yet should i try it now? tell me what's what when i boot it in normal.
My System SpecsSystem Spec
10 Sep 2013   #16

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

MGA = MGADIAG. Yes, run it when booted normally.
My System SpecsSystem Spec
10 Sep 2013   #17

Windows 7 - 64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
MGA = MGADIAG. Yes, run it when booted normally.
I can't access My Documents to run the MGADIAG >_< "Windows Explorer has stopped working and is restarting" keeps getting in the way it crashes and restarts and nothing is happening right now it just froze when freezing time is done loading is slow as well.!

Should i keep trying ?
My System SpecsSystem Spec
10 Sep 2013   #18

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Download it to your desktop, and run it from there:

http://go.microsoft.com/fwlink/?linkid=52012
My System SpecsSystem Spec
10 Sep 2013   #19

Windows 7 - 64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Download it to your desktop, and run it from there:

http://go.microsoft.com/fwlink/?linkid=52012
Btw im replying to this by using my other computer..

Its really hard to open apps on the other computer that has a problem, even google chrome isn't loading Windows Explorer just keeps crashing and right now i'm still waiting for WINDOWS EXPLORER to RESTART.
My System SpecsSystem Spec
10 Sep 2013   #20

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You clearly haven't read he Windows Defender Offline link! You do not boot normally that's the whole idea of "Offline" You boot from a CD that you burn. Please read the link that opens.
My System SpecsSystem Spec
Reply

 Windows Explorer crashes even in safe mode CAUSE still unknown.




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