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Windows 7: system help is kaput

11 Sep 2013   #1
ilvuszq

windows 7 32bit
 
 
system help is kaput

The help and support feature of the start menu no longer works. I get a pop-up window with the message "unable to download / from help."
"unable to open this internet site ... please try again later"

Also when trying to display a dot-chm file I get an error saying ... "The ordinal 459 could not be located in the dynamic link library urlmon.dll"

danke


My System SpecsSystem Spec
.

11 Sep 2013   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This Tutorial might be of some help.
By Brink:
Help and Support - Change Default Icon in Start Menu

This might help also.

-help-support.png


My System SpecsSystem Spec
11 Sep 2013   #3
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by ilvuszq View Post
The help and support feature of the start menu no longer works. I get a pop-up window with the message "unable to download / from help."
"unable to open this internet site ... please try again later"

Also when trying to display a dot-chm file I get an error saying ... "The ordinal 459 could not be located in the dynamic link library urlmon.dll"

danke
See if the information at the following link provides any help;

http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/the-ordinal-459-could-not-be-located-in-the/d93d1cdf-763b-4403-bcc8-ca06d16f4f4a
My System SpecsSystem Spec
.


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 system help is kaput




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