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Windows 7: Freshly built PC - 0xc00000e9 error

12 Sep 2013   #1
toerk37

Windows 7 Ultimate 64-bit
 
 
Freshly built PC - 0xc00000e9 error

So, today I got all my parts to assemble my very first computer. After the assembling job, I moved on to the Windows 7 OS installation. I was happy it was ending, but I got a surprise

"Unexpected I/O error"

It tells me things about damaged hardware but the only hardware plugged in to my computer are:
Western Digital Caviar Black 1TB HDD and an ASUS DVD writer, nothing else. These hardware are perfectly recognized by the BIOS, so I really don't know what the issue is. I even tried it with Windows XP, but now I get a 0x000007b (or something similar to that). There is no GPU installed yet, cuz I haven't got it yet (I assume I can use the intel hd 4600 onboard one since the HDMI screen pops up on my TV)

I've checked the HDD and there is no problem with it, however, I don't have a 2nd DVD writer to test it, but I assume it's perfectly working 'cuz it's only +- 15 hours old.

Any help is very appreciated,

many thanks

Other info:
ASUS Z87-C
Intel Core i5 4670
2x Corsair DDR3 4GB RAMs


My System SpecsSystem Spec
.
12 Sep 2013   #2
gregrocker

 

Try a VGA monitor.

Unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. (If an EFI BIOS you'll need to decide if you want UEFI BIOS vs. Legacy BIOS. If UEFI follow these special steps for Install, otherwise enable Legacy BIOS or Compatibility Support Module to proceed with normal install.) Set DVD drive first to boot, HD second, set SATA controller to AHCI, Save changes and Exit.

Then boot into Windows 7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10, or enter System Recovery Options to open a Command Box, type:

DISKPART
LIST DISK
SELECT DISK 0 (after confirming Windows 7 target HD #)
CLEAN
CREATE PARTITION PRIMARY
FORMAT FS=NTFS LABEL="WINDOWS 7"
ACTIVE
EXIT
EXIT

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message. You can begin your research by googling the error number and text.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt. You are creating the partition here for the purpose of wiping the HD and marking Active which overcomes certain install failures.
My System SpecsSystem Spec
12 Sep 2013   #3
jumanji

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by toerk37 View Post
....I've checked the HDD and there is no problem with it, ......
Pray tell us how you checked your HDD.
My System SpecsSystem Spec
.

13 Sep 2013   #4
toerk37

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by jumanji View Post
Pray tell us how you checked your HDD.
By simply unplugging it and trying to boot from CD

- First reply; thanks for the informations, I'll try these steps after I get back from school and I'll inform you with further information.
My System SpecsSystem Spec
13 Sep 2013   #5
toerk37

Windows 7 Ultimate 64-bit
 
 

I think I wasn't clear,
I'm not able to boot to the installation screen.
When the screen "Windows is loading files..." pops up, near 80% it freezes and gives me the error. So I dunno what the problem is.
My System SpecsSystem Spec
13 Sep 2013   #6
gregrocker

 

That's why the steps I gave you begin by having the BIOS reset to defaults, and offer the latest official ISO to try a new installer with tool to burn to DVD or write to flash stick. If one install medium fails, try the other.
My System SpecsSystem Spec
13 Sep 2013   #7
toerk37

Windows 7 Ultimate 64-bit
 
 

I'm not sure, but if UEFI only works with x64 OS, I'm afraid I might have a x86 OS by the hand
That's maybe also why it pops up an error.
My System SpecsSystem Spec
13 Sep 2013   #8
toerk37

Windows 7 Ultimate 64-bit
 
 

imma try the usb boot
My System SpecsSystem Spec
13 Sep 2013   #9
toerk37

Windows 7 Ultimate 64-bit
 
 

Currently installing Windows 8 Professional via USB, everything seems to be running smoothly,
must be a DVD reading problem I guess or incompatibility (mobo is W8 Ready)
My System SpecsSystem Spec
13 Sep 2013   #10
gregrocker

 

In the original steps I gave you, a video was provided to understand the difference between UEFI and Legacy BIOS install of Win7.

If you wanted to install Win7 in UEFI mode then it requires special steps shown in UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with .

If you want to use a USB stick to install in UEFI mode it requires these special steps: UEFI Bootable USB Flash Drive - Create in Windows

To install in Legacy mode, follow these steps to Bypass UEFI to Install WIn7 .

If Win8 will install then Win7 should also. The only thing that can block Win7 from install to a Win8 PC is if Secure Boot is kept enabled in BIOS Setup. I'd check that now.

If you can install Win8 then you should be able to install Win7
My System SpecsSystem Spec
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 Freshly built PC - 0xc00000e9 error




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