New
#1
Will not boot into any of the 3 safe mode options
Last week I was looking at a friends latpop bluescreen issue. I wanted to boot into safe mode, however it would not boot into any of the 3 safe mode options, it goes thru loading the safe mode files and then reboots back into normal mode. It will boot normally and works great.
I have done the following
- The PC disk has been checked with chkdsk and had no errors.
- checked memory for errors
- the laptop had some weird software installed and additional search engine toolbars which I removed using the program uninstall feature, adwcleaner and malwarebytes which detected and removed a lot of issues. The laptop has Norton Internet Security running on it full time.
- sfc /scannnow and it did correct a number of files, but did not fix safe mode option.
- All updates had been applied
- I looked at doing a repair, whilst there were repair options, none of them where suitable to use.
- Followed your instructions here and completed a repair install (thank you for the awesome instructions!) - didn't fix the safe mode option
What next I ask myself (and now you) ... do I need to fix this problem? If the laptop has further issues the only option would be to do a total rebuild if I cannot boot into normal mode. Completing a total rebuild when he PC is fully functional seems a lot of work for a laptop that is working, however it is probably going to be a lot less painful to rebuild in a controlled working environment then when the computer has had issues.
Any other suggestions of how I could fix this problem without a total rebuild?