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#1
Desktop shortcut icon tries to open install from another program
Hello, I work with my companies IT department. Over the past year or so I have had the same problem as listed below. Sometimes uninstalling, deleting the softwares folder and re-installing the program takes care of the problem. Other times (like this one) it does not.
I have a user who has a desktop icon that when double clicked tries to open an install for another program already installed on the computer. It is looking for the location folder for what to install. If I click "OK" it will give an "Error 1706" and then repeats. If I cancel it then it comes up again. If I cancel it a second time it will actually open the intended program for the icon.
How can I get this icon to open the program without going through the install it is asking for?