Hi everyone, thought I would run this past you, hoping there is a simple explanation which will leave me feeling silly but enlightened. We have been given a fairly old Gateway laptop running XP. We get faulty machines on their feet again and pass them on to folk who need one - it is our hobby.
No mention of faults with this one, except the DVD didn't work ( it does). The lady had upgraded and had no further use for this one. We got rid of her account, downloaded some utils from the web, fussed and fiddled about, just to test the machine out, and all seemed fine. Wireless worked - everything worked. Fine. So I then did a factory reset, and that went as it should as well. However, when I got back into the desktop and tried to get the wireless connected, it kept failing. Put ethernet on and tried again, ethernet OK, but still wireless could not connect. Switched from Windows wireless manager to the Intel utility and in that, when you put the key in, you can see it in plain type. What I found was that the keyboard is giving the characters for each key as if the Function key was being depressed - when I did depress the Function key and typed, then I got the characters I was wanting, and the wireless connection was made without further problem. I am sure this was not happening before I did the reset as I had been on the web, typing into the search box without any problems - so what has happened? Is there something I need to press along with the Function key to get the keyboard back as it should be please?