Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Application unable to start correctly 0xc0000005 on HP G60-235DX

29 Sep 2013   #1
bkbking

Windows 7 Home Premium 64 bit
 
 
Application unable to start correctly 0xc0000005 on HP G60-235DX

Hello, I am trying to repair my son's HP G60-235DX laptop which recently began getting error messages when attempting to open .exe files. I have researched other sites and this forum and tried the following:
Edit registry per link: Can't open .EXE files in Windows 7 or Windows Vista
Run chkdsk /f /r
Check memory for errors using system utilities
Nothing is working. When I try to open any .exe file, I get this error message.
I cannot open IE or Firefox, so cannot access internet to download any fix utilities.
I have created a bootable CD and tried to restore to a previous point in time, but get messages that restore failed to extract D:\Windows\inf\asp.net\000A\aspnet_perf2.ini from the restore point and that restore point was damaged or deleted during restore procedure. Now restore points don't appear as available any longer. I have checked the logs and find the 0xc000005 message appearing with faulting app firefox.exe and faulting module xul.dll as well as faulting app qp.exe and faulting module _cdplayer.dll, so it appears there may be an issue with dll's. The antivirus installed on laptop is AVG 2013, but I can't even open that to scan for virus or malware. I can boot to CD, but it doesn't appear that I can access anything on C: drive. BTW: I did try to revert to an earlier version of IE before 10, but it appears that either no earlier version is available to revert to or it is corrupt and won't open. Additional messages in log are: The SCRegSetValueEXW call failed for failure actions with the following error: Access is Denied, and \Driver\WUDFRd failed to load. Posts on this site seem to indicate that restoring Windows won't fix the error, so any suggestions would be greatly appreciated.


My System SpecsSystem Spec
.
29 Sep 2013   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I'm going to suggest that you make a (free) bootable rescue disk Free Bootable AntiVirus Rescue CDs Download List

Sounds like malware has taken over the computer.
My System SpecsSystem Spec
29 Sep 2013   #3
gregrocker

 

After checking for infection using one of the bootable AV's Jacee posted or Windows Defender Offline, run SFC /SCANNOW Command.

If it won't run from Win7 then run it from System Recovery Options at boot or from booted installer or System Repair Disk using SFC /SCANNOW Run in Command Prompt at Boot.

Once System files are checked if problem persists, attempt to create a new User account following User Account - Create - Windows 7 Help Forums. If necessary use the Built-in Administrator Account - Enable or Disable from Windows or Built-in Administrator - Enable from WinRE - Windows 7 Forums

If new User account won't create or function, then try to run a Repair Install.

If all fails, I would cut my losses, copy out your files and run HP System Recovery or get the vastly superior Clean Reinstall - Factory OEM Windows 7 without the crippling HP bloatware and useless duplicate utilties that interfere with better versions built into Win7.
My System SpecsSystem Spec
.

30 Sep 2013   #4
bkbking

Windows 7 Home Premium 64 bit
 
 
Not a virus or malware issue

Thank you for the suggestions. I downloaded and ran Avira and Kaspersky's bootable disks...Neither found anything. Will try the next suggestions before a clean reinstall and let u know if anything works.
My System SpecsSystem Spec
01 Oct 2013   #5
bkbking

Windows 7 Home Premium 64 bit
 
 

I ran the sfc /scannow command and found some corrupt files: spwizimg.dll and background.bmp that could not be repaired with the system utility. The CBS log was very long and I scanned over it to check for issues. There were some references to "Failed to internally open package." and "Warning: Unrecognized packageExtended attribute." statements in log. I also checked the Disk Mgmt to determine if restore partition was available and it is not. Based on these results... would u recommend that I attempt to do a Repair Install or just cut my losses and wipe everything with a clean install?
My System SpecsSystem Spec
01 Oct 2013   #6
gregrocker

 

You can try the Repair Install to see how it works. But since you need to make the latest official installer disk/flash stick anyway, I'd strongly consider a Clean Reinstall - Factory OEM Windows 7 .

But if this is the original factory preinstalled HP WIn7 then it is one of the worst installs one can have, larded with bloatware and duplicate utilities which interfere with better versions built into Win7. So I would recommend you follow the steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

A middle option is to run HP System Recovery to see if it offers the Minimal Recovery choice, which is akin to a Clean Reinstall but leaves the crappy HP Wireless Manager. This can be uninstalled however to default to Win7's superior Wireless Manager.
My System SpecsSystem Spec
01 Oct 2013   #7
bkbking

Windows 7 Home Premium 64 bit
 
 

OK. Now I need some advice.... I finally gave up trying to repair the laptop and did what I thought was a clean install. After completing the procedure, during boot up I'm getting a screen asking me to select the OS that I want to boot with two Windows 7 options. The HD is partitioned to only one drive, but there is a section that is designated "System Reserved". During the install, I selected the option to format the unreserved section of HD, so thought that would wipe out any remaining system files etc. This is my first attempt at a Win 7 install.....Did I do something wrong??
My System SpecsSystem Spec
01 Oct 2013   #8
gregrocker

 

Are you following the steps in Clean Reinstall - Factory OEM Windows 7 as they couldn't be more specific? You were handed these steps which result in a perfect install in my last post.

If you don't have a particular partitioning scheme in mind (e.g. you want to use a separate data partition from the OS partition) then it says quite clearly to delete all partitions using the Drive Options in Steps 7 and 8 of Clean Install Windows 7, click Next to let the installer create and format your install partition for you.
My System SpecsSystem Spec
01 Oct 2013   #9
bkbking

Windows 7 Home Premium 64 bit
 
 

I thought I was following the steps as outlined. Only thing I didn't do was remove the 100MB reserved section. Didn't think it would be a problem to leave intact, but apparently it is.
My System SpecsSystem Spec
01 Oct 2013   #10
gregrocker

 

If you don't want to do it over correctly then post back a screenshot of Disk Management - Post a Screen Capture Image so we can see where the new install landed, since if there is Dual Boot menu it means the old install was most likely left on there.
My System SpecsSystem Spec
Reply

 Application unable to start correctly 0xc0000005 on HP G60-235DX




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
cmd.exe application error - application was unable to start correctly
cmd.exe application error - application was unable to start correctly (0x0000142). Click ok to close the application Anyone know why it happened? I got this error when I tried to restart to install an update. However, in windows update, it showed I had nothing to update. There was the little...
General Discussion
Error: the application was unable to start correctly (0xc0000005).
Hi all, PC was running fine and shut down correctly. Came to switch it back on and get the above error message on just about every application I click on. No errors on booting up to the Desktop though. Same problem whether it is a shortcut or the actual .exe file. Seems not to affect the 64 bit...
General Discussion
The Application was unable to start correctly(0xc0000005)
For some reason on my desktop everytime i click an application it gives me this error "The Application was unable to start correctly(0xc0000005). Click Ok to close the application." It happens with every single application i try to open expect for control panel and things like that. I have Windows...
General Discussion
The application was unable to start correctly (0xc0000005) Windows7 64
I've been going crazy the past week about this error. I've searched every post out there for a solution to this problem but every step I take to solve it seems to fail at one point also most of the other posts seem to have slightly different problems. It all started about a week ago when I was...
Software
The Application Was Unable To Start Correctly, (0xc0000022)
Every time I try to log in to my user, (which is administrator) I am met by a box containing the error in the title. I am able to use safe mode fine (which I'm using now) and have tried doing numerous scans and fixes such as SFC-Scannow, Norton Antivirus and System Restore but each one cannot find...
BSOD Help and Support
Application unable to start correctly.
Hello, every few days my computer seems to stop letting programs open. If I try to open a program like Firefox, for example, the window just never shows up. Then trying to open the Task Manager gives me an error saying, "This application was unable to start correctly. Click OK to close the...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App