Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: A Problem Shutting Down After Wake-up From Sleep

16 Oct 2013   #1
SickofThis

Windows 7 Professional x64
 
 
A Problem Shutting Down After Wake-up From Sleep

I am running Windows 7 Professional x64, on a Hewlett Packard 8200 Elite SFF machine. I recently had a new motherboard installed (last one was burnt out), so I believe my problem is in Windows.

After several weeks of observation, I have found when the OS sleeps, regardless of whether I initiate the sleep or the OS does, I cannot shut the system down cleanly, i.e. it shuts down and after the fans go off (about 3-5 seconds later), the system restarts.

The restart from this error is not complete. In that, I mean it is only a partial boot and the cursor ends up in the left hand corner flashing. I can then hit <Cntl><Alt><Delete> to reboot and then do a shutdown, which shuts the system down cleanly.

I have also found if I restart the system at any time after it sleeps, the OS will cleanly shut down; otherwise I get the shutdown error.

Any ideas?


My System SpecsSystem Spec
.
17 Oct 2013   #2
andrew129260

Windows 10 Pro
 
 

I would suggest checking to see if there are any bios updates available for your board.
You could also try setting the bios settings to default, as well as the power settings in windows.

Power Plan - Restore Default Settings

You can check HP's website for updates.
My System SpecsSystem Spec
17 Oct 2013   #3
SickofThis

Windows 7 Professional x64
 
 

@andrew129 . . . Thanks, I will check for BIOS updates at HP. That is a good idea. As far as the power plan goes, I do like the computer to sleep and I can continue to leave sleep in the plan as long as I reboot before shutting it down.
As I wrote, I'm not sure if it's hardware related, but I will check for Bios updates.
Thanks!
My System SpecsSystem Spec
.

17 Oct 2013   #4
andrew129260

Windows 10 Pro
 
 

No problem. I was simply suggesting to reset the plans and then choose your settings again. I was not suggesting you have to leave them at the defaults.
My System SpecsSystem Spec
17 Oct 2013   #5
gregrocker

 

Sleep is largely dependent upon the Display driver, so in addition I'd try auto-updating the driver in Device Manager after enabling Automatically deliver drivers via Windows Update (Step 3) . While you're at it Check for Updates and install all Important and Optional with reboots until no more are offered. A performance Update or driver may be there which is needed.

If no newer driver try the latest from the PC's or device's Support Downloads webpage.

You can test Sleep by setting it to 1 minute in Power Options, then Hibernate to 2 minutes. I like Hibernate because it keeps no power to RAM, saves everything on the desktop to shut down, yet starts up twice as fast.

Then work through these solutions for Sleep Mode Problems.

YOu can go over your install most thoroughly using these Troubleshooting Steps for Windows 7.

If nothing resolves your issue you can determine with certainty the cause by Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums
My System SpecsSystem Spec
Reply

 A Problem Shutting Down After Wake-up From Sleep




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake
Hi, I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this. My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps...
Performance & Maintenance
no sleep after wake on lan
So it sleeps no bother normally but it seems that if my htpc has woken it with a wol magic packet, it will not go back to sleep , ever unless manually put to sleep. Rebooting and automatic sleep works again. I recently reinstalled windows and have looked atvevery setting I can think of. Including...
Performance & Maintenance
No Wake From Sleep BlockedI have an issue with the sleep function. T
I have an issue with the sleep function. The computer does not awake from sleep. When I try to do it, it behaves as if it was waking, but it never ends and there is only a black screen; the mouse and keyboard are inoperative. The only thing possible to do is a hard reboot. When it boots, it shows a...
BSOD Help and Support
Problem When Windows Wake Up from Sleep
Hi! Recently i brought an HP dv6-3180sp Laptop and format the hard drive and install my version of Windows (Windows 7 Ultimate x64). But i have a problem with the Sleep mode in my computer. When i put it to Sleep when open the lid the Biometric device to login does not work and if i insert...
BSOD Help and Support
shutting down sleep
On a brand new (two weeks max) Win 7 professional x64 system set up by Dell, on which...following a tutorial posted here...I disabled password log in at start up, when the computer is inactive for a while it will either ask for a password to come back or it freezes so that a soft boot is necessary...
General Discussion
Win 7 Sleep/Wake Problem - Any News?
Hey all - has there been any encouraging news for the sleep/wake problems that have been plaguing so many? I've read unconfirmed rumors that MS is aware of the problems 7 has resuming from sleep (particularly on desktops) and is working on a fix. Like the others, I've bent over backwards updating...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App