Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Help with Black Screen Issue

21 Oct 2013   #1
burrish

Windows 7
 
 
Help with Black Screen Issue

I'm seeing this problem on one of our monitors when adjusting cells in Excel, and I wanted to see if it looks familiar to anyone, here....

Windows 7 Black Screen Problem - YouTube

I'm sorry for the contrast trouble, but you get the idea. Any help is much appreciated!


My System SpecsSystem Spec
.
22 Oct 2013   #2
burrish

Windows 7
 
 

Does this look like a video driver issue?
My System SpecsSystem Spec
23 Oct 2013   #3
burrish

Windows 7
 
 

Does anyone have any ideas, here? I'd really appreciate some help.
My System SpecsSystem Spec
.

23 Oct 2013   #4
andrew129260

Windows 10 Pro
 
 

We need more information:

A couple of questions:

1.) Are you drivers up to date?
2.) When did this problem start happening?
3.) has anything changed in your system lately, ether software or hardware?
My System SpecsSystem Spec
23 Oct 2013   #5
burrish

Windows 7
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
We need more information:

A couple of questions:

1.) Are you drivers up to date?
2.) When did this problem start happening?
3.) has anything changed in your system lately, ether software or hardware?
Thanks for the reply! Yes, the ATI card's drivers are up to date, according to Windows Update. Our employee is saying that this has been happening, to one degree or another, for months. As far as I know, no hardware has been changed.
My System SpecsSystem Spec
24 Oct 2013   #6
andrew129260

Windows 10 Pro
 
 

Thanks for the information.
1.)That's really strange. It's only in excel this happens in?

2.) Youtube videos or other kind of content that puts a stress on graphics card doesn't cause it?

3.) Have you tried replacing the vga (or dvi) cable? Checking all cable connections, etc?

4.) Have you tried completely uninstalling all amd (ati) drivers for video and restarting the system and reinstalling them from here?

5.) Have you tried another cheap throw in graphics card to see if the card is going bad?
My System SpecsSystem Spec
Reply

 Help with Black Screen Issue




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Low fps and black screen issue
Bear in mind my specs are not high i am running a intel integrated card so that might explain the low fps issues, but before all that my games used to run nice and smooth now its kinda slow and annoying because every once in a while i keep getting a black screen then it resumes to my game this is...
Gaming
Another Black Screen Issue
System: Dell 8300, 3GB, Radeon 9800XT AGP 256 MB, Win 7 Pro 32, Dell FP2100. Upgrading graphics card to ATI HD 3650 512 MB card. Had to go to 6 pin Y-connector. My issue is that I do not get my screen back after powering on - just remains black. My monitor power light (LED) will go green for...
Graphic Cards
ATI black screen startup issue
Hi guys! So im having a set of issues first of all im using a hd4850 via hdmi to my samsung 46"lcd. I just got a new mobo asrock (k10n78d) and when I start up for the first time everything is good until it installs a video driver, it then reboots then stalls at a black screen right after the...
Graphic Cards
Eyefinity Black Screen Issue
I have used three monitors under XP for years (using two video cards) but when I bought this (HP XW8200) workstation I decided to give Eyefinity a run so I could do it with only one card. This machine presented some challenges, I wanted to do Eyefinity 6 but my Adaptec RAID controller blocked me...
Graphic Cards
another black screen issue
hey Recently went to my mates an used his mouse keyboard and monitor, when i got home and tried my computer it starts up and it hits a black screen just after the BIOS boots and the windows logo dispalys. The weird thing is the sound an everything still works, I cant see (black screen) but i can...
Graphic Cards
Alt+Tab Black Screen Issue
I switched from XP to Windows 7 Home Premium about a month ago, I've been enjoying it but I'm having one persistent issue. With (most) games, when I alt tab out of the application or back in there is a chance of my screen going black. Everything remains active, I can listen to music, pause or...
Gaming


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App