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Windows 7: Clipboard clearing after changing selected window

22 Oct 2013   #1
theslowminded

Windows 7 x86
 
 
Clipboard clearing after changing selected window

Hi,

I have a user who is having an issue with their clipboard. It seems to be affecting both the Windows and Office clipboards. If they copy some text then they can paste in that window, they can also paste in the next selected window. However if they select a second window after that, regardless of if they have pasted or not, the clipboard gets emptied.

At first I just thought that they were cutting and pasting, but the selected text isn't being deleted, just the data in the clipboard.

Any help on this would be greatly appreciated.


My System SpecsSystem Spec
.
22 Oct 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

So it can be pasted in:
  • Same window
Even multiple times?
  • "next selected window". It works without issues, even multiple PASTEs?
What if you revert back to original window and paste?
My System SpecsSystem Spec
23 Oct 2013   #3
theslowminded

Windows 7 x86
 
 

Hi Kaktussoft,

Thanks for your prompt response.

He can paste in the same window, several times. If he selects window A and copies, selects window B, then selects window A again and he can't paste
My System SpecsSystem Spec
.

23 Oct 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by theslowminded View Post
Hi Kaktussoft,

Thanks for your prompt response.

He can paste in the same window, several times. If he selects window A and copies, selects window B, then selects window A again and he can't paste
Copy in window A. Paste a few times in same window. Select window B now and paste a few times. Works?
My System SpecsSystem Spec
23 Oct 2013   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

It doesn't matter what window A and B are? I mean you have the copy/paste problem in word, excel, internet explorer, notepad etcetera?
My System SpecsSystem Spec
23 Oct 2013   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Maybe you can use this to troubleshoot the issue
Shapeshifter - the best clipboard history manager

My System SpecsSystem Spec
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 Clipboard clearing after changing selected window




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