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Windows 7: Random shutdowns. No warning. No BSOD. Passes all tests.

22 Oct 2013   #11
king geedorah

Windows 7
 
 

Just happened: Here is the eventlog.

Code:
Log Name:      System
Source:        Application Popup
Date:          10/22/2013 10:14:08 PM
Event ID:      56
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WALL
Description:
Driver PCI returned invalid ID for a child device (FFFFFFFFFFFFFFFF00).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Popup" />
    <EventID Qualifiers="49156">56</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-23T02:14:08.983600800Z" />
    <EventRecordID>290849</EventRecordID>
    <Channel>System</Channel>
    <Computer>WALL</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>PCI</Data>
    <Data>FFFFFFFFFFFFFFFF00</Data>
    <Binary>000000000300280000000000380004C000000000380004C000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        EventLog
Date:          10/22/2013 10:14:18 PM
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WALL
Description:
The previous system shutdown at 10:12:51 PM on ‎10/‎22/‎2013 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-23T02:14:18.000000000Z" />
    <EventRecordID>290852</EventRecordID>
    <Channel>System</Channel>
    <Computer>WALL</Computer>
    <Security />
  </System>
  <EventData>
    <Data>10:12:51 PM</Data>
    <Data>‎10/‎22/‎2013</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>5414</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DD070A000200160016000C0033005E00DD070A000300170002000C0033005E003C0000003C000000000000000000000000000000000000000100000000000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          10/22/2013 10:14:12 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      WALL
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2013-10-23T02:14:12.930407800Z" />
    <EventRecordID>290856</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>WALL</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin
Source:        Microsoft-Windows-Kernel-EventTracing
Date:          10/22/2013 10:14:16 PM
Event ID:      3
Task Category: Session
Level:         Error
Keywords:      Session
User:          SYSTEM
Computer:      WALL
Description:
Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
    <EventID>3</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2</Task>
    <Opcode>14</Opcode>
    <Keywords>0x8000000000000010</Keywords>
    <TimeCreated SystemTime="2013-10-23T02:14:16.175213500Z" />
    <EventRecordID>907</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="204" />
    <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
    <Computer>WALL</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="SessionName">Microsoft Security Client OOBE</Data>
    <Data Name="FileName">C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl</Data>
    <Data Name="ErrorCode">3221225485</Data>
    <Data Name="LoggingMode">5</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          10/22/2013 10:14:21 PM
Event ID:      7000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WALL
Description:
The WSWNDA3100 service failed to start due to the following error: 
The system cannot find the file specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-23T02:14:21.935623300Z" />
    <EventRecordID>290923</EventRecordID>
    <Correlation />
    <Execution ProcessID="812" ThreadID="816" />
    <Channel>System</Channel>
    <Computer>WALL</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">WSWNDA3100</Data>
    <Data Name="param2">%%2</Data>
  </EventData>
</Event>



My System SpecsSystem Spec
.
22 Oct 2013   #12
king geedorah

Windows 7
 
 

Just updated BIOS from 1.F0 to 4.3.

Maybe it will be more stable. Going to try and play some dota 2 and find out.

EDIT:
Nope, shutdown on me again. Here is log:

Code:
Log Name:      System
Source:        EventLog
Date:          10/22/2013 11:33:10 PM
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WALL
Description:
The previous system shutdown at 11:32:26 PM on ‎10/‎22/‎2013 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-23T03:33:10.000000000Z" />
    <EventRecordID>291489</EventRecordID>
    <Channel>System</Channel>
    <Computer>WALL</Computer>
    <Security />
  </System>
  <EventData>
    <Data>11:32:26 PM</Data>
    <Data>‎10/‎22/‎2013</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>1389</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DD070A0002001600170020001A000A02DD070A0003001700030020001A000A023C0000003C0000000000000000000000000000000000000001000000FEFFFFFF</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          10/22/2013 11:33:03 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      WALL
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2013-10-23T03:33:03.476408700Z" />
    <EventRecordID>291493</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>WALL</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin
Source:        Microsoft-Windows-Kernel-EventTracing
Date:          10/22/2013 11:33:06 PM
Event ID:      3
Task Category: Session
Level:         Error
Keywords:      Session
User:          SYSTEM
Computer:      WALL
Description:
Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
    <EventID>3</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2</Task>
    <Opcode>14</Opcode>
    <Keywords>0x8000000000000010</Keywords>
    <TimeCreated SystemTime="2013-10-23T03:33:06.284413700Z" />
    <EventRecordID>910</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="204" />
    <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
    <Computer>WALL</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="SessionName">Microsoft Security Client OOBE</Data>
    <Data Name="FileName">C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl</Data>
    <Data Name="ErrorCode">3221225485</Data>
    <Data Name="LoggingMode">5</Data>
  </EventData>
</Event>
Happens a lot when I play games.
My System SpecsSystem Spec
22 Oct 2013   #13
gregrocker

 

Which HDD test did you run and what resulted?

What is left after establishing a Clean Boot?

What were the repeat errors resolved in logs, and what appeared in Performance log near the time of failure?

What Problems were queued and solutions found?

What did the System Health Report find?

Which AV are you running?

How does your install compare with the perfect install compiled in Clean Reinstall - Factory OEM Windows 7?
My System SpecsSystem Spec
.

22 Oct 2013   #14
king geedorah

Windows 7
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Which HDD test did you run and what resulted?

What is left after establishing a Clean Boot?

What were the repeat errors resolved in logs, and what appeared in Performance log near the time of failure?

What Problems were queued and solutions found?

What did the System Health Report find?

Which AV are you running?

How does your install compare with the perfect install compiled in Clean Reinstall - Factory OEM Windows 7?
Thank you for your reply!

I ran chkdsk on my SSD which contains the OS. No errors found. Later took it to work and ran WD lifeguard I believe from Hirens, and it found no errors either.

Clean Boot and reinstall is absolutely last resort, I came to you guys to see if maybe there was something I was missing before I do a clean reinstall.

The repeat errors where "The previous shutdown at ... was unexpected" and "System has rebooted without cleanly shutting down first". Prior to shut down in event log there is a gap.
ie:
10:33:12 - Unexpected Shutdown
10:15:45 - Some unrelated event

No problems queued or solutions found. Doesn't even give pop dialogue that windows shutdown unexpectedly and to search for solutions online.

System health report shows Audio driver not updated, ATA driver not updated, SM Bus Controller not updated, UAC disabled, and P2P Service error. Nothing that would cause shutdown.

Running Malwarebyte and MSE.

As for my install. I keep all programs installed on separate HDD. SSD only has space for OS.
My System SpecsSystem Spec
23 Oct 2013   #15
king geedorah

Windows 7
 
 

UPDATE: ERROR CAN BE REPLICATED BY RUNNING WINDOWS SYSTEM RATING:

Here is what stood out to me in the log:
Here is the pastebin. Its too long to post in this thread. EventLog - Pastebin.com
My System SpecsSystem Spec
23 Oct 2013   #16
gregrocker

 

Installing programs to a HDD defeats the purpose of having an SSD since programs will not be able to keep up with the R/W speeds of the OS. While I doubt this is the cause of the shutdowns I would temporarily unplug the other HD's to see if the problem persists. If need be install your most used program to the SSD for this test, so you can fully test drive the system without the other HD's.

In addition while all drives are plugged please post back a screenshot of Disk Management - Post a Screen Capture Image.

I would still run Peppermint or Hirens Boot Disk you said you have for as long as needed to see if you can pinpoint hardware as the cause, with the HDD plugged and then unplugged.
My System SpecsSystem Spec
23 Oct 2013   #17
king geedorah

Windows 7
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Installing programs to a HDD defeats the purpose of having an SSD since programs will not be able to keep up with the R/W speeds of the OS. While I doubt this is the cause of the shutdowns I would temporarily unplug the other HD's to see if the problem persists. If need be install your most used program to the SSD for this test, so you can fully test drive the system without the other HD's.

In addition while all drives are plugged please post back a screenshot of Disk Management - Post a Screen Capture Image.

I would still run Peppermint or Hirens Boot Disk you said you have for as long as needed to see if you can pinpoint hardware as the cause, with the HDD plugged and then unplugged.
I do not have a SC of Disk Management right now at work but here is an slightly outdated picture of My Computer:


As for the programs installed on the HDD, it is only for programs that I do not mind running a bit slower. Any program that I use a lot or that I require to run at start-up is installed on the SSD. But as you can see I am tight with space, so I have to be very picky.

I will try to boot up with just the SSD installed and run the Windows Experience Rating and see if it crashes again.

As for running a LiveCD. That is very hard to do because I require my computer to do a lot of work such as matlab and autoCAD. I cannot run these programs properly in a LiveCD.
My System SpecsSystem Spec
23 Oct 2013   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by king geedorah View Post
UPDATE: ERROR CAN BE REPLICATED BY RUNNING WINDOWS SYSTEM RATING:

Here is what stood out to me in the log:
Here is the pastebin. Its too long to post in this thread. EventLog - Pastebin.com
processID:02972 threadIDCCCThreadNew:Runtime) domainNameCCC.exe ) assemblyNamemscorlib


ccc.exe = catalist control center. Management software for GPU. I see does errors as well in my eventlog. Not a real issue I think.

The "unexpected shutdown" entries in eventlog simply means what it says. It didn't shutdown properly. No BSOD as all? No dump file?
My System SpecsSystem Spec
23 Oct 2013   #19
king geedorah

Windows 7
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by king geedorah View Post
UPDATE: ERROR CAN BE REPLICATED BY RUNNING WINDOWS SYSTEM RATING:

Here is what stood out to me in the log:
Here is the pastebin. Its too long to post in this thread. EventLog - Pastebin.com
processID:02972 threadIDCCCThreadNew:Runtime) domainNameCCC.exe ) assemblyNamemscorlib


ccc.exe = catalist control center. Management software for GPU. I see does errors as well in my eventlog. Not a real issue I think.

The "unexpected shutdown" entries in eventlog simply means what it says. It didn't shutdown properly. No BSOD as all? No dump file?
No, I wish. No BSOD. And I always check %SystemRoot%/Windows/ after a crash for a minidump or memdump but I never find anything.
My System SpecsSystem Spec
23 Oct 2013   #20
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Sure you did #2 and settings are still fine?
Post screenshot of final screen with that setting
My System SpecsSystem Spec
Reply

 Random shutdowns. No warning. No BSOD. Passes all tests.




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