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Windows 7: Windows Desktop Manager not working, wont work, can't fix.

23 Oct 2013   #1
Sdeve999

windows 7 32 bit
 
 
Windows Desktop Manager not working, wont work, can't fix.

Greetings all, an apologies if this is in the wrong section.

Computer is a home build desktop, Asus M/B, AMD HD6670 graphics, 256meg SSD as boot drive c: Win7 32 bit.

I had a few problems with this computer and finally did a full format and re-install with system disk pre SP1. Everything working fine. Launched into full updates from windows, loaded all available updates and guess what; windows Desktop Manager fails and won't start. Computer is otherwise fine. I've installed latest drivers for the video card, updated my M/B bios, run sfc /scannow which showed all system files OK, full pre boot virus scan with Avast, full scan with Malwarebytes.

I've done all this about five times now. The problem seems to his after installing Iexplorer 10 and/or SP1. I haven't figured that one out yet, and I'd rather have a nearly working computer than one in a constant state of upheaval.

Having been looking around the web for an answer it would seem that this problem is not limited to certain hardware but seems quite happy to occur with just about anything. Any help that solves this will be much appreciated and rewarded with a curry and a beer.


My System SpecsSystem Spec
.
23 Oct 2013   #2
andrew129260

Windows 10 Pro
 
 

I would try this:

Troubleshoot Application Conflicts by Performing a Clean Startup

See if it continues to fail. You might want to do another Clean Install Windows 7 and then install all windows updates and drivers first. Then Once that is done install your software.
My System SpecsSystem Spec
23 Oct 2013   #3
Sdeve999

windows 7 32 bit
 
 

Thanks for the response. I tried it and no luck, Still got the "Windows Desktop Manager Has Stopped Working" message. As far as the clean install goes, I've done that before and it didn't work. I'm pretty certain that this is actually a windows problem caused by some or other update. As I say, it goes OK until SP1 and/or Iexplorer 10. My bet is with SP1.
My System SpecsSystem Spec
.

23 Oct 2013   #4
gregrocker

 

Use the latest official installer with SP1 for your licensed version burned to DVD or written to flash stick with the tool also provided in Steps 1 and 2 of Clean Reinstall - Factory OEM Windows 7.

Stick only with the tools and methods exactly as given in the tutorial to assure a perfect baseline install.

During the booted CUstom install, delete all partitions to create and format new with the Drive Options shown in Steps 7 and 8 of Clean Install Windows 7 .

If you want to try to repair a sketchy pre-SP1 install, run SFC /SCANNOW Command to see what it finds. It may need three separate runs to repair files.
My System SpecsSystem Spec
24 Oct 2013   #5
Sdeve999

windows 7 32 bit
 
 

Gregrocker, A personal thank you for that tutorial. I shall stick to it in the event I need to do yet another full re-install. One thing it does seem to do, albeit unintentionally, is to illustrate what a Godawful mess Windows 7 has got itself into. From searching the net, it would appear that my particular problem with Desktop Manager Has Stopped Working is far from uncommon. Perhaps Microsoft might actually be able to figure out a cure themselves someday.

I can only say that the initial install works correctly every time. It's only after I install, via windows update on the net, SP1 and / or Iexplorer 10. As I was typing this, I ran sfc /scannow which resulted in the message "Windows resource protection did not find any integrity violations. The initial install, BTW, is from a genuine OEM system builder's pack, purchased from Maplins no less, and all subsequent updates installed via the internet using Windows Update.

I'm almost tempted to try Windows 8.1 in the hope that they might have fixed it by now.
My System SpecsSystem Spec
24 Oct 2013   #6
andrew129260

Windows 10 Pro
 
 

Just so you know, this is not a common error. You should not be having this problem. I have a feeling its a program you have installed. What antivirus software do you use?

When you install windows 7, and then do all updates, do you have any other software installed?

Try without anything installed and do all updates. Do a few at a time if need be. Then do all the updates and restart several times. Then install your programs one by one until you discover the issue.
My System SpecsSystem Spec
24 Oct 2013   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
25 Oct 2013   #8
Sdeve999

windows 7 32 bit
 
 

Thanks again for the suggestions.
While this may not be a common error, there are plenty of references to it on the internet. Furthermore, except with what would appear to be obvious mistakes, there has not been any cure that I can find. Nevertheless, I'll keep trying.

The last couple of (re)installs were bare bones, the last one was a straight install followed by immediate full update. No other software installed. My anti virus is Avast free. No third party themes. The 'Enable Destop Manager' part has revealed what may be of interest. Here's a screenshot (I hope) where you will notice several options absent.


Attached Images
Windows Desktop Manager not working, wont work, can't fix.-cropimage.jpg 
My System SpecsSystem Spec
25 Oct 2013   #9
Sdeve999

windows 7 32 bit
 
 

Just to make life even more interesting I have just tried to run the 'Windows Experience Index' program. It gets as far as 'Direct 3D 10 Batch assessment' and crashes with the message 'Windows System Assessment Tool Stopped.' I have the feeling that shouldn't happen.
My System SpecsSystem Spec
25 Oct 2013   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

No that should not happen,
Use the link above my signature picture to Fill in your system spec's page,
List the hardware you replaced and from what is was before,
Could be improper assembly ?
I'm not sure but if you switch to Custom does the menu list change any if you notice the tutorial shows using custom,
I myself am only using 8 of about 20 aero features.
Cheers.
My System SpecsSystem Spec
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 Windows Desktop Manager not working, wont work, can't fix.




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