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Windows 7: screen freezing problem

25 Oct 2013   #1
ghalimaj

windows 7 ultimate 64bit
 
 
screen freezing problem

hey

i have an hp pavilion dv6-3141ee laptop with windows 7 ultimate 64bit installed... i've been having issues with my system that sometimes the screen just freezes and i'm unable to use the touch pad nor the keyboard ..
what is the issue ??
NB: i'm sure its not caused by a virus

Regards
Ghali Majzoub


My System SpecsSystem Spec
.
25 Oct 2013   #2
indianacarnie

 

Welcome to the forums!

Have you tried running an sfc/scannow to find and possibly repair any corrupt system files? We have many excellent tutorials here at the forums, here's one on how to do that. Just click on the link.

SFC /SCANNOW Command - System File Checker

Also, have you checked your drivers?

Driver Install - Device Manager
My System SpecsSystem Spec
26 Oct 2013   #3
ghalimaj

windows 7 ultimate 64bit
 
 

Hi,

yes i did the sfc /scannow yesterday and i also tried the diagnostic tests for the memory and disk C checkup in the bios settings... moreover , i checked all the drivers ... non had any problems or errors

Regards
Ghali Majzoub
My System SpecsSystem Spec
.

26 Oct 2013   #4
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Hello.. I am wondering how much resource is being used when you get this Freeze Screen
My System SpecsSystem Spec
26 Oct 2013   #5
ghalimaj

windows 7 ultimate 64bit
 
 

i am using only little resources , last time i was just reading a pdf , before i wasn't doing anything , the screen was on desktop with nothing active in background.
My System SpecsSystem Spec
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