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Windows 7: Everything won't work after turning on/off my laptop charger.

27 Oct 2013   #1
Benwong1997

Windows 7 Ultimate 64 bit
 
 
Everything won't work after turning on/off my laptop charger.

Hi, my laptop has a problem which I think nobody has. I was playing a game called Mstar from Garena, and I noticed the amount of battery has decreased to 15%. So I went and turn on the charger. Suddenly my game disappeared and a promt(Rundll32) appears repeatedly, no matter how many times I press "Yes", it just keeps on appearing. I can't open any games/applications, including browsers, notepad etc. Everything(except opening folders) won't work even though I opened it with admin. I restarted my laptop and it stucks at "Logging off" so I had to "brute-force shut down". Once restarted, everything is back to normal. I opened my Mstar again, turn off charger(battery's full), and the game disappears, same thing happened before. But when I don't launch any games from Garena, turning on/off battery charger is normal. Any help is greatly appreciated.


My System SpecsSystem Spec
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31 Oct 2013   #2
Benwong1997

Windows 7 Ultimate 64 bit
 
 

Can anyone please respond?
My System SpecsSystem Spec
31 Oct 2013   #3
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Have you tried uninstalling/re-installing the game that is causing your problem?
That's what I would try.
I always make a system backup image before making changes like this...
My System SpecsSystem Spec
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01 Nov 2013   #4
Benwong1997

Windows 7 Ultimate 64 bit
 
 

I tried reinstalling but the error still exists. :/
My System SpecsSystem Spec
01 Nov 2013   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Next I would try a Clean Startup:
Troubleshoot Application Conflicts by Performing a Clean Startup

If you can't find/fix the issue with a Clean Startup, I would then work through troubleshooting steps in this tutorial:
Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
07 Nov 2013   #6
Benwong1997

Windows 7 Ultimate 64 bit
 
 

I think it worked for me... so far.
My System SpecsSystem Spec
07 Nov 2013   #7
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just looked at your system specs and see you have Malwarebytes as your anti virus software. That is not an anti virus software. Down load and install MS Security Essentials!
My System SpecsSystem Spec
08 Nov 2013   #8
Benwong1997

Windows 7 Ultimate 64 bit
 
 

Okay thanks for the tips. =)
My System SpecsSystem Spec
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 Everything won't work after turning on/off my laptop charger.




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