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Windows 7: Can't restart with desktop icon.

28 Oct 2013   #1
PSCO2007

Windows 7 Professional X64
 
 
Can't restart with desktop icon.

When I use the desktop icon to restart, it just sits there ( circle keeps revolving).

The only way is to use the computer restart button.

Any advice?

Thanks,

Paul




Attached Thumbnails
Can't restart with desktop icon.-comp-pic-restart.jpg  
My System SpecsSystem Spec
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28 Oct 2013   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Paul,

Sounds like you have something still running in the background that is hanging the shut down process up.

Did you close all programs and windows before restarting?

You might check to see if you may have had Windows Updates in the process of downloading and/or installing at the time you clicked on restart.

If it continues to do this after you do restart, you should be able to use the force restart shortcut below.
Restart Computer Shortcut - Create
......You could use the tutorial to troubleshoot with a clean startup to see if you may be able to ID the culprit by testing to restart normally (not the shortcut) between steps.
Troubleshoot Application Conflicts by Performing a Clean Startup
Hope this helps,
Shawn
My System SpecsSystem Spec
28 Oct 2013   #3
PSCO2007

Windows 7 Professional X64
 
 

Hi Shawn,

Thanks, as usual, for your quick response.

I'll follow your advice.

I always click "stop all programs now" ( or something similar), but it doesn't help and to my knowledge nothing like updates is running since I do them manually.
My System SpecsSystem Spec
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28 Oct 2013   #4
PSCO2007

Windows 7 Professional X64
 
 

Hey Shawn,
I downloaded the file and the comp now restarts in 5 secs.

Also, I had been following a thread on this site ReBoot Time
and my restart times were in the 50 sec range - Now 37 secs!

Thanks again to the best ADMIN around.

Paul
My System SpecsSystem Spec
28 Oct 2013   #5
Brink

64-bit Windows 10 Pro
 
 

You're most welcome Paul. Great news.
My System SpecsSystem Spec
29 Oct 2013   #6
PSCO2007

Windows 7 Professional X64
 
 

Hi Shawn,

Just a quick question: Since this is just a shortcut, why does it work so much better than the desktop icon?

Or is it a completely different program?

Thanks again,

Paul
My System SpecsSystem Spec
29 Oct 2013   #7
Brink

64-bit Windows 10 Pro
 
 

Restart from the Start Menu only restarts the PC, but doesn't force the restart.

The shortcut has the /f switch added to it to force a restart. Anything the hangs as shut down is forced closed by the /f switch.
My System SpecsSystem Spec
29 Oct 2013   #8
PSCO2007

Windows 7 Professional X64
 
 

Got it!
My System SpecsSystem Spec
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 Can't restart with desktop icon.




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