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Windows 7: Bios keeps freezing during use Dell XPS

01 Nov 2013   #1
jerguy1928

Windows 7 Home Premium 64 bit
 
 
Bios keeps freezing during use Dell XPS

Hi there I have a dell xps 720. I recently switched my installation to a new hard drive and i didn't quite proceed correctly. So, I decided to do just a fresh install. However, I am having a problem with my computer's bios and built in boot menu. When I go into the bios, the system will freeze after a few seconds and when I try selecting a boot device it will freeze after a few seconds as well. Bios version is A04 if relevant. Any ideas?

Thanks in advance.


My System SpecsSystem Spec
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01 Nov 2013   #2
OldMX

Microsoft Windows 10 Professional
 
 

Unplug the disk and see of BIOS still freezes, if so you have a bad motherboard, if no you have a bad disk.
My System SpecsSystem Spec
01 Nov 2013   #3
jerguy1928

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by OldMX View Post
Unplug the disk and see of BIOS still freezes, if so you have a bad motherboard, if no you have a bad disk.
Is there any chance it has anything to do with the ram or battery in the motherboard?
My System SpecsSystem Spec
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02 Nov 2013   #4
andrew129260

Windows 10 Pro
 
 

I personally doubt it, if your bios is freezing that has nothing to do with a hard drive. It runs from a internal chip on your motherboard. Its your motherboard. OLDMX is incorrect.

You could try downloading a bios update and then remove the cmos battery on the motherboard. Wait a little bit with no power attached to the board, then hook up just the critical components, and then perform the bios update. Its possible the bios became corrupted somehow. If you have any further issues your better of rma your board.
My System SpecsSystem Spec
11 Nov 2013   #5
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by jerguy1928 View Post
Hi there I have a dell xps 720. I recently switched my installation to a new hard drive and i didn't quite proceed correctly. So, I decided to do just a fresh install. However, I am having a problem with my computer's bios and built in boot menu. When I go into the bios, the system will freeze after a few seconds and when I try selecting a boot device it will freeze after a few seconds as well. Bios version is A04 if relevant. Any ideas?

Thanks in advance.
Hi jerguy1928,

I see an urgent update for BIOS listed on our site for your system:

Driver Details | Dell US

Please download and install this BIOS. Remove any USB devices connected to the system and check if the system still freezes in BIOS.

Keep us posted with the results so we can advise you further.
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 Bios keeps freezing during use Dell XPS




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