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Windows 7: Explorer Error found via command prompt

05 Nov 2013   #1
GUNNY1966

Windows 7 Home Premium 64bit. SP1
 
 
Explorer Error found via command prompt

The following is a error I found running the sfc /scannow via the command prompt & I cannot find the fix for it. I didn't want to do a complete restore nor a repair simply because I'll loose items I deem valuable, any ideas on this one?

2013-11-05 16:49:53, Info CSI 00000094 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch


My System SpecsSystem Spec
.
05 Nov 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you install some explorer add-ons or hacks?
My System SpecsSystem Spec
06 Nov 2013   #3
GUNNY1966

Windows 7 Home Premium 64bit. SP1
 
 

No! Since I have run the suggested IN FULL serveral times with no success!
http://www.sevenforums.com/performance-maintenance/291996-sfc-scannow-cannot-repair-explorer-exe.html
I have also ran:
Malwarebytes - ALL CLEAN
CCleaner - ALL CLEAN
adware cleaner - ALL CLEAN
HitMan Pro - ALL CLEAN
Kasperski (FULL SCAN) - ALL CLEAN
So with that being said I still cannot fix the file!

2013-11-05 23:25:11, Info CSI 00000094 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
My System SpecsSystem Spec
.

06 Nov 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

  1. Uninstall service pack 1 Windows 7 Service Pack 1 (SP1) - Uninstall
  2. reboot
  3. Run sfc/scannow again. All is fine now?
  4. let windows update install win7 service pack 1 again
  5. reboot
  6. Run sfc/scannow again. All is fine now?
Explorer.exe is an SP1 file.
My System SpecsSystem Spec
06 Nov 2013   #5
GUNNY1966

Windows 7 Home Premium 64bit. SP1
 
 

I tried to post as solved but the link deleted my post ARRR! Anyway I have decided to bump up the OS to Win8 & keep my Win7 on my Z68. I use this Z77 mostly for gaming & decided it would be easier to simply bump the OS up to 8 specifically for that reason! Thanks for the help & I'm sorry I wasted time trying to fix it now as I could have already had it up & running. Thank You :-) & I'm sure you will see me in the Win8 forums as well as here in the 7 forums!
My System SpecsSystem Spec
06 Nov 2013   #6
GUNNY1966

Windows 7 Home Premium 64bit. SP1
 
 

According to the command prompt there is NO KB:976932 installed on this computer! Now What?
I am running according to System Hardware I have the following:
Explorer Error found via command prompt-ss-system-hardware.png


My System SpecsSystem Spec
06 Nov 2013   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by GUNNY1966 View Post
According to the command prompt there is NO KB:976932 installed on this computer! Now What?
I am running according to System Hardware I have the following:
Attachment 292680
Did you install/reinstall win7 from DVD which already had SP1?
My System SpecsSystem Spec
06 Nov 2013   #8
GUNNY1966

Windows 7 Home Premium 64bit. SP1
 
 

Nope!
My System SpecsSystem Spec
06 Nov 2013   #9
GUNNY1966

Windows 7 Home Premium 64bit. SP1
 
 

Idea's?
My System SpecsSystem Spec
06 Nov 2013   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Open a elevated command prompt (Run as administrator).

2. In the elevated command prompt, copy and paste the command below and press enter.
Wusa.exe /uninstall /kb:976932

What happens?
My System SpecsSystem Spec
Reply

 Explorer Error found via command prompt




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