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Windows 7: Windows 7 installation compatibility report- remove installation disc

11 Nov 2013   #1
learye

windows 7 home 64 bit
 
 
Windows 7 installation compatibility report- remove installation disc

I am trying to install Windows 7 on my laptop. When I click on "upgrade" it takes me to a compatibility report that says "the computer started using the windows installation disc. Remove the installation disc and restart your computer so that windows starts normally." When I remove the disc and try to restart the computer, it takes me to a black screen with a bunch of computer gibberish on it and says "reboot and select proper boot device or insert boot media in selected boot device and press a key". In other words, I am getting a message from windows 7 telling me to reboot my computer without the windows 7 disc, but the computer WILL NOT reboot without the disc. When I click on "custom (advanced)" instead of "upgrade", it takes me to a page that says "where do you want to install windows?" with a blank box and a message at the bottom that says "no drives were found. Click Load Driver to provide a mass storage driver for installation"
I have tried everything in my capacity as someone who sucks with computers and need help from someone who doesn't. Thanks for the help.


My System SpecsSystem Spec
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11 Nov 2013   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

What is the BIOS set to boot 1st from? (Hard drive, CD/rom, USB)
My System SpecsSystem Spec
11 Nov 2013   #3
learye

windows 7 home 64 bit
 
 

I believe it's CD/rom
My System SpecsSystem Spec
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11 Nov 2013   #4
AddRAM

Windows 7 Professional x64 Service Pack 1
 
 

Clean Install with a Upgrade Windows 7 Version

What operating system is on the laptop now ? XP ?
My System SpecsSystem Spec
11 Nov 2013   #5
learye

windows 7 home 64 bit
 
 

It's windows 7 right now. I was told that I needed to reinstall it because my version of windows 7 had errors
My System SpecsSystem Spec
11 Nov 2013   #6
AddRAM

Windows 7 Professional x64 Service Pack 1
 
 

Then just run a system file check, alot simpler then reinstalling windows. See if it finds any errors and fixes them.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
11 Nov 2013   #7
learye

windows 7 home 64 bit
 
 

I tried the process of typing "sfc/scannow" into the command prompt. It gave me a message saying "there is a system repair pending which requires reboot to complete. Restart Windows and run sfc again." I have rebooted about 10 times and keep getting the same message
My System SpecsSystem Spec
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 Windows 7 installation compatibility report- remove installation disc




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