Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows update and firewall stops

18 Nov 2013   #11
jsk4224

windows 7 64 bit
 
 

I understand, windows firewall has been down since I installed norton


My System SpecsSystem Spec
.
18 Nov 2013   #12
NortonSupport

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by jsk4224 View Post
I understand, windows firewall has been down since I installed norton
When you open Norton product, does it show that Smart Firewall is turned off? Does the Norton icon in system tray shows red status?

If the problem is only with the Windows Action Center falsely reporting that firewall is turned off, unregistering and re-registering WMIUTILS.DLL file may be able to fix this issue.1. Click the Start button, and then click All Programs > Accessories > Run.
2. In the Run dialog box, type the following text:
regsvr32 /u WMIUTILS.DLL
3. Click OK.
4. Restart the computer.
5. Click the Start button, and then click All Programs > Accessories > Run.
6. In the Run dialog box, type the following text:
regsvr32 WMIUTILS.DLL
7. Click OK.
8. Restart the computer.


Let me know if this works.


Thanks!
Harry
Norton Support
My System SpecsSystem Spec
18 Nov 2013   #13
jsk4224

windows 7 64 bit
 
 

followed your instructions to the t. issue remains.
My System SpecsSystem Spec
.

19 Nov 2013   #14
NortonSupport

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by jsk4224 View Post
followed your instructions to the t. issue remains.
Thank you for the information! As long as your Norton product shows a green tick with the Secure message, you do not need to worry about it.

However, I would suggest you to try the steps in the following support article and see if it helps!

https://support.norton.com/sp/en/us/...rProfile_en_us

Thanks!

Vineeth
Norton Support
My System SpecsSystem Spec
19 Nov 2013   #15
jsk4224

windows 7 64 bit
 
 

thank-you, but issue remains
My System SpecsSystem Spec
20 Nov 2013   #16
NortonSupport

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by jsk4224 View Post
thank-you, but issue remains
Sorry to hear!

Can you please let me know the version of Norton 360 you have? To find the version, open your Norton product, and then click Support > About.

meanwhile, I suggest you to try these steps:

  • Click on Start Menu and type CMD in search, from the results right-click on command prompt and select 'Run as Administrator'.
  • Type the following command:

    winmgmt /verifyrepository
  • If you get a message "WMI repository is not consistent", run the following command:

    winmgmt /salvagerepository
  • This will perform a consistency check on the WMI repository
  • Restart the computer.
Thanks!


Vineeth
Norton Support
My System SpecsSystem Spec
20 Nov 2013   #17
jsk4224

windows 7 64 bit
 
 

Norton 360 version 21.1.018
ran program, WMI repository is consistent.
issue remains
My System SpecsSystem Spec
21 Nov 2013   #18
NortonSupport

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by jsk4224 View Post
Norton 360 version 21.1.018
ran program, WMI repository is consistent.
issue remains
Let us try uninstalling and reinstalling the Norton product. Please download and run the Norton Remove & Reinstall Tool to uninstall and reinstall the Norton product: http://www.Norton.com/nrnr

Thanks!

Vineeth
Norton Support
My System SpecsSystem Spec
21 Nov 2013   #19
jsk4224

windows 7 64 bit
 
 

I forgot to tell you, I did that yesterday.
My System SpecsSystem Spec
Reply

 windows update and firewall stops




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows update/firewall failed/disabled?
Windows will not allow me to update via Windows Update also my firewall is turned off and will not allow me to turn it back on Attached a couple images.
System Security
Windows update only works if firewall dissabled
Hi there windows update wont work unless firewall is dissabled.I have added svchost.exe to the firewall exclusion list and it works.Is this safe to do or is there a better solution.I have tried windows fixit but that will not work either because the dns server is blocked thanks for any advice.
Windows Updates & Activation
windows update stops, and PC cant restart
I was installing an update when right in the middle it stops. If I try to restart windows it fails on the windows loading screen, forcing me to restore windows which I hate to do because it messes up my Flight Simulator program. Please advice needed. I didn't get any error message it just...
Windows Updates & Activation
Please help! Windows stops working after update.
Okay, I would first like to thank anyone who are willing to give their help on this matter, i really appreciate it. Okay so here is the story... I bought my HP envy 15 around christmas 2009. around year later (3 days after the warrenty ended) i dropped my computer on the floor for the...
BSOD Help and Support
Windows Update and W7 7100 stops responding
Hi guys and girls I have used my Windows 7 Beta since May, build 7100 (x64). Its fresh install and my computer is cutting edge flagship what you can buy. Windows has worked perfectly since May, but I used last windows update, shut down the comp, went to meet my parents, came back, started...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App