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Windows 7: Not showing drives or folders


15 Nov 2013   #1

Windows 7 Home Premium 64bit
 
 
Not showing drives or folders

I am running Windows 7 Home Premium 64bit on a Compaq laptop that is 2.5 years old. Recently all the drives disappeared from the My Computer folder and the list of folders, networks, and home groups on the left are cleared out. Even the Control Panel is empty. I can however in the address bar type in where I want to go with a specific address to a folder or item in the control panel and get there. It is my wife's computer and it is driving her nuts. Suggestions?

My System SpecsSystem Spec
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15 Nov 2013   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if "Unhide" will show everything again. http://download.bleepingcomputer.com/grinler/unhide.exe (by Grinler)
Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run."
My System SpecsSystem Spec
15 Nov 2013   #3

Win 7 PRO x64, WIN 8.1 PRO x64
 
 

does this happen in safe mode?
My System SpecsSystem Spec
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15 Nov 2013   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

An sfc /scannow in Command Prompt may also help. It looks like your Explorer is corrupted.

And if that does not help, run a repair install. Repair Install
My System SpecsSystem Spec
15 Nov 2013   #5

Windows 7 Home Premium 64bit
 
 

Thank you for the replies and help! I performed the unhide and everything is back! Happy wife now! Somehow my 22 month old son probably messed with something when she didn't see. But that did the trick. I am assuming that was all and that Explorer is not corrupt. Time will tell. All I know is that I am going to create a restore point to this stage. Thanks again for the help!
My System SpecsSystem Spec
16 Nov 2013   #6
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Yay!! Thanks for the update
My System SpecsSystem Spec
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 Not showing drives or folders




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