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Windows 7: Computer Tech DELETED My Account!

15 Nov 2013   #1

Windows 7
 
 
Computer Tech DELETED My Account!

Hi,

My computer technician updated my computer from Windows Vista to Windows 7 , but unfortunately when I turned on my computer all of the accounts that were previously on it prior to the updating were deleted. Is there a way to recover those deleted accounts and the files on them, and is it necessary for a computer technician to delete accounts in order to update a computer?


My System SpecsSystem Spec
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15 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Check to see if you have a Windows.old folder on the C: drive
My System SpecsSystem Spec
15 Nov 2013   #3

Windows 7
 
 

I did as you suggested, but there is no file under my C Drive called Windows.old
Is there another way to recover my account or is it permanently deleted?
My System SpecsSystem Spec
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15 Nov 2013   #4

Windows 7
 
 

My System SpecsSystem Spec
15 Nov 2013   #5

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

If your computer tech did a complete clean install, he probably formatted your Vista hard drive & wiped out all your previous stuff. Did you make any backups ?
My System SpecsSystem Spec
15 Nov 2013   #6

Windows 7
 
 

I only had a few files backed up on a portable device, so are all my files permanently irrecoverable? Is there any type of program that can recover at least some of the files I lost? Is it necessary for a Tech to delete accounts on the computer in order to update a system or is just optional/the Tech's choice ?
My System SpecsSystem Spec
15 Nov 2013   #7

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

You really need to ask this TECH exactly what he did.
My System SpecsSystem Spec
15 Nov 2013   #8

Windows 7 Professional x64 Linux Mint 16
 
 

Why didn`t you get your data before he did the upgrade, very poor planning.

The 1st question a responsible tech would have asked you is, do you have any files on your pc you want to keep ?
My System SpecsSystem Spec
16 Nov 2013   #9

Windows 7
 
 

It wasn't exactly poor planning on my part, because the last system update my computer received didn't result in the technician deleting all my accounts. My computer Tech previously updated my computer from Windows XP to Vista , so why would the procedure change when it came to updating it from Windows Vista to Windows 7?
My System SpecsSystem Spec
16 Nov 2013   #10

Windows 7 Professional x64 Linux Mint 16
 
 

An upgrade can save all your info in a Windows.old file, a complete re install will wipe everything out. As suggested, you have to talk to the tech and ask him exactly what he did. There are ways of retrieving the data, start by Googleing how to retrieve the info.

https://www.google.com/#q=how+to+ret...ted+hard+drive
My System SpecsSystem Spec
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 Computer Tech DELETED My Account!





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