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Windows 7: How do I load a recovery disc if my PC can't see the CD/DVD drives?


17 Nov 2013   #1

Windows 7 64bit
 
 
How do I load a recovery disc if my PC can't see the CD/DVD drives?

Can I load from a startup mode?


My System SpecsSystem Spec
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17 Nov 2013   #2

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Can you see the DVD drive in BIOS?
My System SpecsSystem Spec
17 Nov 2013   #3

Windows 7 64bit
 
 

yes
My System SpecsSystem Spec
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17 Nov 2013   #4

Windows 7 Professional x64 Linux Mint 16
 
 

Do you have any other Operating System discs you can put in the drive to see if it detects them ?

XP or Vista etc ?

If your drive is seen in the bios, then your pc is seeing it. It could be the disc you are trying to use, is this a recovery disc for this particular pc ?

The reason I ask is because many people try to use a disc from another manufacturer and expect it to work.
My System SpecsSystem Spec
17 Nov 2013   #5

Windows 7 64bit
 
 

Misunderstood, PC does not see any disc
My System SpecsSystem Spec
17 Nov 2013   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

It may be a driver problem. Check in Device Manager.


Attached Thumbnails
How do I load a recovery disc if my PC can't see the CD/DVD drives?-2013-11-17_1522.png  
My System SpecsSystem Spec
17 Nov 2013   #7
Microsoft MVP

 

If not, reset the BIOS to defaults. Set HDD first to boot in BIOS.

Try triggering the CD to boot using the one-time BIOS Boot menu key given on first screen.

Does it prompt to Press Any Key to boot DVD...?

If not try burning another disk for your licensed version from the Clean Reinstall tutorial in my signature links below, using tool provided. Repair utility is on second screen.

If that fails try writing to flash stick to also boot from Bios Boot menu key.

If that fails try unplugging the DVD drive to boot the stick.

What is the exact problem requiring Repair CD?
My System SpecsSystem Spec
17 Nov 2013   #8

Windows 7 Professional x64 Linux Mint 16
 
 

You are a little confusing, your title says your PC doesn`t see the dvd/cd drive, but yet you say it sees it in the bios. Then you say the pc does not see any dvds/cds.

So do you ever get to windows ? Does windows function properly ?
My System SpecsSystem Spec
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 How do I load a recovery disc if my PC can't see the CD/DVD drives?




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