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Windows 7: Error when trying to log onto basic user account Windows 7 Enterprise.


19 Nov 2013   #1

Windows 7 Home Premium 64 bit
 
 
Error when trying to log onto basic user account Windows 7 Enterprise.

Hello. I have access to log onto the Administrator account on my computer, but I changed some settings in the Group Policy Object Editor for the sake of experimentiaton and knowledge gain. I unwittingly prevented myself from being able to access the basic user account. Even though I have access to the Administrator account, I still require access to the basic user account for reasons I will not be discussing in this thread. Every time I try to log on, an error message states that "Windows could not connect to the Group Policy Client service. Please consult your system administrator." I notice that every time I log into the Administrator account, a diologue box appears stating that the system "Failed to connect to a windows service. Windows could not connect to the Group Policy Client service. This problem prevents standard users from logging onto the system. As an administrative user, you can review the System Event Log for details about why the service didn't respond." I checked the Event Viewer, and it tells me that there is an error. The source for this error is labelled as "Microsoft Antimalware" and given the Event ID 2001. If I go to the "Details" tab, no GUIDs are displayed. I honestly had no idea that something I did would've caused all this to happen. Please help me get my standard account back. Thank you very much for your patience.

My System SpecsSystem Spec
.

20 Nov 2013   #2

Windows 7 ultimate x64
 
 

Hi protocolcode0, Welcome to Sevenforums.

There are two places to look in the registry:

1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services this path should contain gpsvc key (a folder), which is responsible for service parameters and configuration. You do not touch anything here - just check that the key exists.
2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present there.
There must be Multi-String value called GPSvcGroup. You should create multi-string value named GPSvcGroup and assign it value GPSvc.
Next, you must create a key (a folder) and name it GPSvcGroup - this key normally should be there.
Then open newly-created GPSvcGroup folder and create 2 DWORD values:
a. First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
b. Second is called CoInitializeSecurityParam and it must have value of 1.

Once you complete all steps above, reboot the computer and the problem will be fixed.
My System SpecsSystem Spec
20 Nov 2013   #3

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by archer View Post
Hi protocolcode0, Welcome to Sevenforums.

There are two places to look in the registry:

1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services this path should contain gpsvc key (a folder), which is responsible for service parameters and configuration. You do not touch anything here - just check that the key exists.
2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present there.
There must be Multi-String value called GPSvcGroup. You should create multi-string value named GPSvcGroup and assign it value GPSvc.
Next, you must create a key (a folder) and name it GPSvcGroup - this key normally should be there.
Then open newly-created GPSvcGroup folder and create 2 DWORD values:
a. First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
b. Second is called CoInitializeSecurityParam and it must have value of 1.

Once you complete all steps above, reboot the computer and the problem will be fixed.
Unfortunately, that did not seem to have fixed the problem. I tried logging in to my Standard user account, and it still gives me the same error message. The changes you were asking me to make in the registry seem to have already been made by default. Because of this I didn't change any settings in the registry.
My System SpecsSystem Spec
.


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 Error when trying to log onto basic user account Windows 7 Enterprise.




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