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Windows 7: The User Profile Service failed the logon” error message

21 Nov 2013   #1

Windows 7 Home Premium 64bit

Hi, I've read many threads about this and no concrete solutions have been provided. I am currently facing the error with my only administrator account (with no password)

I shall list the methods that I have tried already.
1. I am unable to use the method provided by Microsoft in You receive a "The User Profile Service failed the logon? error message as I am unable to log in into the administrator account, since a password is required, yet I do not have any password.
2. I am unable to boot into safe mode using F8 for some unknown reason. Not to mention, I lost the Windows 7 disc that I have.
3. Tried to enable to built-in administrator mode following the method stated here Built-in Administrator Account - Enable or Disable
Since I am using Windows 7 Home Premium, Options 1 and 3 are out for me. Option 4 is out for me too since I do not have the Windows 7 disc to open command prompt at boot. For option 2, upon typing "net user administrator /active:yes ", an error popped up, saying "System error 5 has occurred. Access is denied"

Currently, I am out of methods. Please help me to solve this issue as my administrator account has a lot of important documents. Thanks.

My System SpecsSystem Spec

21 Nov 2013   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise

Hello Hermit, and welcome to Seven Forums.

If you like, you could use the method in the tutorial below to create a Windows 7 installation DVD/USB with. The note box at the top can help show you where to get an official ISO file to use to create it with.

Windows 7 USB/DVD Download Tool

Afterwards, you should be able to follow the steps in the tutorial below to hopefully fix the user profile error.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
My System SpecsSystem Spec

 The User Profile Service failed the logon” error message

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