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Windows 7: bouncing cursor

21 Nov 2013   #1
docweathers

win 7/64 pro
 
 
bouncing cursor

I have a Dell XPS 15 Z laptop with 6 GB of RAM, 4 x 2.53 GHz processors and 500 GB hard drive which is only about half full. The operating system is Windows 7 Pro/ 64. All updates are current. I have Kaspersky anti-virus, malware bytes, & spybot search and destroy. All of which say the computer is clean.

Regularly my cursor starts jumping around the screen for two or three seconds. Even though the computer does not have a hard drive activity light, I think I can hear the hard drive going when this happens. If I wait a few seconds everything settles down and I have perfect cursor control from the touchpad. I've tried plugging in a mouse and I get the same effect, so I don't think it's the pad itself. The Cyprus touchpad drivers are up to date. I defraged the hard drive regularly. This happens in any program on the machine.

I have seldom seen more than half of the Ram used. The processor load is usually 15 to 25%. I can not detect any relationship between what programs or how many are loaded.

Since the computer seem to be needlessly swapping to the hard drive, I've tried increasing the virtual memory to very large values and decreasing it to a minimum. Makes no difference.


Thanks

Larry


My System SpecsSystem Spec
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21 Nov 2013   #2
johnsmith45jock

Windows 7 Home Premium 64-bit
 
 

Hello Docweathers,

See if a clean boot changes anything.

Troubleshoot Application Conflicts by Performing a Clean Startup

John
My System SpecsSystem Spec
22 Nov 2013   #3
carwiz

Windows 7 Pro-x64
 
 

It's probably SpyBot. I just had a few long days fighting with a problem of freezing, slow internet and 100% CPU usage. Took a while to find it but it seems to have started with the last update of SpyBot. After all kinds of AV, utility runs and removing software, I found it by watching a TCP trace and disk usage. The new SpyBot is phoning home about every other second and had hooked into UAC. I couldn't even get a clean uninstall of SpyBot. It hung on the closing restart and I had to power down and manually remove the remaining files. I had been using SpyBot for maybe the last 10 or so years but I'm done it now.

I also noticed another "trusted" OEM that has gone nuclear with message traffic. The latest Realtek HD Audio software put a Startup app in that stays busy. I rolled back a version and I'm staying there.
My System SpecsSystem Spec
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22 Nov 2013   #4
andrew129260

Windows 7 Professional x64 Sp1
 
 

Spybot is junk software anymore. Do not use it. It is actually shown to discover barely any threats in non profit lab test results, making its use even more unnecessary. Malwarebytes and a good av is really all you need.
My System SpecsSystem Spec
23 Nov 2013   #5
carwiz

Windows 7 Pro-x64
 
 

The only reason I used SpyBot was to keep my Hosts file updated. (Passive filtering) The scan part was not compatible with Windows 7 until the "improved" UI version came out. I turned off all scanning but the new version is just too intrusive for my taste. It still tries to scan or is trying to gather information on usage.
My System SpecsSystem Spec
24 Nov 2013   #6
docweathers

win 7/64 pro
 
 
jumping cursor fixed

I did the clean startup ritual repeatedly and finally got rid of the jumping cursor. I also took the opportunity to stop loading many unnecessary services, which freed up almost a gigabyte of RAM. The whole system seems a bit quicker without all the unnecessary junk.

please don't take my slow response as being unenthusiastic. I'm a little slow on the uptake right now because I had a total right knee two and half weeks ago. (no sympathy solicited.)

thanks Larry
My System SpecsSystem Spec
24 Nov 2013   #7
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

@ carwiz You can keep your Hosts file updated with Hostsman. It's freeware: HostsMan - abelhadigital.com
My System SpecsSystem Spec
24 Nov 2013   #8
johnsmith45jock

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by docweathers View Post
I did the clean startup ritual repeatedly and finally got rid of the jumping cursor. I also took the opportunity to stop loading many unnecessary services, which freed up almost a gigabyte of RAM. The whole system seems a bit quicker without all the unnecessary junk.

please don't take my slow response as being unenthusiastic. I'm a little slow on the uptake right now because I had a total right knee two and half weeks ago. (no sympathy solicited.)

thanks Larry
Hey Larry,

When you say you did the Clean Boot, repeatedly. I'm assuming you meant you were experimenting with which Startups or Services to leave active. For Startup entries, just Google each one your not sure of. This way you will know whether or not it should be left active or can be turned off and manually ran when needed.

No problem with it taking a couple or days or so to respond.

John
My System SpecsSystem Spec
24 Nov 2013   #9
andrew129260

Windows 7 Professional x64 Sp1
 
 

Also look into this tutorial here:

Optimize Windows 7
My System SpecsSystem Spec
02 Dec 2013   #10
docweathers

win 7/64 pro
 
 

yes that is what I did until I thought I found the offending service. The problem was seem to be gone for a while that we show up again. In the last analysis though, the real problem was is an add-in for Firefox.

learning to use the MSconfig.exe also let me dump a lot of junk that was just taking up memory and process ticks.

Thanks for your help

larry
My System SpecsSystem Spec
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