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Windows 7: Stuck on Windows Welcome Screen


22 Nov 2013   #1

Window 7 64 bit
 
 
Stuck on Windows Welcome Screen

When I turn on my computer, a loud beeping noise occurs until I turn the sound off. The computer boots through the starting windows screen and goes to the welcome screen. It stays on the welcome screen with the loading sign. Occasionally the login screen will flash but then it'll go right back to the welcome loading screen.

My System SpecsSystem Spec
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23 Nov 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello M mate try a memtest as the prolonged beep sounds like either a memory problem or a heat problem on the CPU.

Check the temps with Speccy Speccy - Download post the results back.

Before running the memtest try reseating the RAM sticks too.
Two more things some system specs would be handy and what make of BIOS do you have? it should show up on the boot up screen.

System Info - See Your System Specs


MEMTEST

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html for this one you will need to make a bootable disk set the BIOS to optical (or USB if preferred) boot the machine and let it run for at LEAST 8 passes unless the errors come up straight away. Takes fair time to complete and some leave it running overnight.
My System SpecsSystem Spec
23 Nov 2013   #3

Window 7 64 bit
 
 

How do I reseat the RAM sticks? The BIOS make I have is A07.
My System SpecsSystem Spec
.


23 Nov 2013   #4

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

See thi M ftp://ftp.dell.com/Manuals/all-produ...uide_en-us.pdf there is usually a small "door" on the underside of the machine which is held down by a very small screw. When opened just flick the side retain clips back and the stick should flip up slightly then just gently pull out and reverse the procedure.

Remember to unplug the power supply and remove the battery first

You can use tinker of mine if you like see this

SLOTCLEANING

Now as for the slots to clean them use astrip of old credit card about 1/2 inch wide nip the corners off one end - preferably round them offhold apiece of thin lint free cloth over the end dab on some form of alcohol - isopropyl alcohol (what we swab the skin with before an injection) is good and GENTLY swipe along the slots.

This can also be done for the GPU slot/s.
See this pic and info also


Attached Images
 
My System SpecsSystem Spec
24 Nov 2013   #5

Window 7 64 bit
 
 

Okay. I ran the Memtest overnight and so far it ran for 13 passes with 0 errors. Should I keep it running?
My System SpecsSystem Spec
24 Nov 2013   #6

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

MahLiisah no the memtest should be ok now. Next mate we need to check the temps so download and run this Speccy - Download

Post the screenshots please or the temps at very least to do that you can use this System Info - See Your System Specs
&
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
24 Nov 2013   #7

Window 7 64 bit
 
 

How do I run speccy from a flash drive?
My System SpecsSystem Spec
25 Nov 2013   #8

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Quote   Quote: Originally Posted by MahLiiSah View Post
How do I run speccy from a flash drive?
Can you download it onto a drive on say another machine? If so can you then get into safe mode on the faulty machine? if so then insert the stick and run or install from there while in safe mode and run it.
My System SpecsSystem Spec
25 Nov 2013   #9

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by MahLiiSah View Post
When I turn on my computer, a loud beeping noise occurs until I turn the sound off. The computer boots through the starting windows screen and goes to the welcome screen. It stays on the welcome screen with the loading sign. Occasionally the login screen will flash but then it'll go right back to the welcome loading screen.
Hi MahLiiSah.

Please perform the steps suggested by ICit2lol. Also, you can perform the diagnostics to confirm no hardware failure on the system:

http://dell.to/18xQpRy

Also, check this link which would be useful in resolving this issue:

Failure to Boot


Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
25 Nov 2013   #10

Window 7 64 bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by MahLiiSah View Post
How do I run speccy from a flash drive?
Can you download it onto a drive on say another machine? If so can you then get into safe mode on the faulty machine? if so then insert the stick and run or install from there while in safe mode and run it.
I can't run my computer on safe mode and I'm not sure if I downloaded it right on the flash drive because it doesn't boot up automatically like how the memtest did.
My System SpecsSystem Spec
Reply

 Stuck on Windows Welcome Screen




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