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Windows 7: Windows doesn't go to safe mode

24 Nov 2013   #1
Rojhalat

windows 7
 
 
Windows doesn't go to safe mode

Hi guys,

In my friend's Windows 7 32-bit machine, When booting up I hit the F8 key and it goes to the safe mode page. Then I select the safe mode and then hit the enter and it goes to that black and white specific page that some writings come down in order. After that I should wait for safe mode state of the desktop, but instead of that the windows again goes to the normal mode. In practice, it doesn't go to the safe mode.
How can I fix this? I want to go to safe mode to run a AV scan.

Thanks.


My System SpecsSystem Spec
24 Nov 2013   #2
Rojhalat

windows 7
 
 

No answer!?
My System SpecsSystem Spec
24 Nov 2013   #3
andrew129260

Windows 7 Professional x64 Sp1
 
 

Quote   Quote: Originally Posted by Rojhalat View Post
No answer!?
It has only been 1 hour. Please be patient. Were volunteers.

1.) Has anything in your system changed recently?
2.) Have you installed any new software/hardware?

Read this tutorial in full:

Troubleshooting Windows 7 Failure to Boot


Is your hard drive going bad?

http://www.partitionwizard.com/parti...otable-cd.html

You can test your hard drive using partition wizards boot cd.
My System SpecsSystem Spec
24 Nov 2013   #4
Rojhalat

windows 7
 
 

OW that answer is good but not to this question! It's for my previous one. Yeah your are right I should be more patient but it's urgent, sorry.
And I can go to desktop and windows boots well. The problem (as I said) is that it doesn't got to the desktop screen of safe mode state. It's like that the safe mode doesn't work.
My System SpecsSystem Spec
24 Nov 2013   #5
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Rojhalat,

Urgency is not an excuse for bad manners.


You might see if you may be able to boot into Safe Mode using any of the other options in the tutorial below instead.

How to Start Windows 7 in Safe Mode

Hope this helps,
Shawn
My System SpecsSystem Spec
24 Nov 2013   #6
Rojhalat

windows 7
 
 

Thank you Shawn. I don't think I had bad manner, but if I had that I'm sorry.
My System SpecsSystem Spec
24 Nov 2013   #7
andrew129260

Windows 7 Professional x64 Sp1
 
 

@Rojhalat

No problem man. Were all from different countries and cultures in this forum so some things are more easily seen as rude etc.

Anyways, did that help you or no? Keep us updated and we will do our best to help.
My System SpecsSystem Spec
24 Nov 2013   #8
Rojhalat

windows 7
 
 

@dear Andrew: OK mate, you are right.

I did one scan from boot using Windows defender offline tool. It found some malware and then removed them. Then the safe mode state reverted to normal state (the problem fixed). Now I'm in safe mode and scanning using KIS 2013. And it also has found many malware till now.
The problem in this case was "malware".
My System SpecsSystem Spec
24 Nov 2013   #9
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Glad to hear that you got it sorted.
My System SpecsSystem Spec
24 Nov 2013   #10
andrew129260

Windows 7 Professional x64 Sp1
 
 

Glad you got it resolved as well.
If you should need any further help head on over to the System Security - Windows 7 Help Forums forum and we can triple check everything is clean.
My System SpecsSystem Spec
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 Windows doesn't go to safe mode




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