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Windows 7: Not BSOD but freezing

10 Dec 2013   #11
YoYo155

Windows 10
 
 

Thanks for the added information .

Quote   Quote: Originally Posted by davet111 View Post
I still haven't ran it with the video card removed. Would you like me to do that
Yes please try the system in that configuration that way we can perhaps eliminate the prime suspect .


My System SpecsSystem Spec
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10 Dec 2013   #12
davet111

Windows 7 64 Bit
 
 

Ok. I can do that. Lets say that the computer doesn't crash once the video card is removed, should we assume it's a hardware problem with the video card and an RMA would fix the issue?

One other thing to note, is that I'm using both the onboard integrated video of the MOBO and the video card (2 monitors on the video card, one on the mobo)

Do you think that the switching back and forth could be causing issues?

Next, one thing that I've noticed when the computer "freezes" is that the USB devices go down, in that the LED's no longer light up on many of the devices. This is what led me to attempting to update the BIOS -- because others experiencing USB problems stated that updating the BIOS fixed their USB problems, albeit, they had different problems than me.
My System SpecsSystem Spec
15 Dec 2013   #13
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by davet111 View Post
Ok. I can do that. Lets say that the computer doesn't crash once the video card is removed, should we assume it's a hardware problem with the video card and an RMA would fix the issue?
There could be other factors in play such as the motherboard slot,
we need to eliminate them one at a time.
How's it been?
Quote   Quote: Originally Posted by davet111 View Post
One other thing to note, is that I'm using both the onboard integrated video of the MOBO and the video card (2 monitors on the video card, one on the mobo)

Do you think that the switching back and forth could be causing issues?
It's a possibility, although less likely.

Quote   Quote: Originally Posted by davet111 View Post
Next, one thing that I've noticed when the computer "freezes" is that the USB devices go down, in that the LED's no longer light up on many of the devices. This is what led me to attempting to update the BIOS -- because others experiencing USB problems stated that updating the BIOS fixed their USB problems, albeit, they had different problems than me.
This is a behavior that usually starting to happen when a mother is reaching the end of it's life
and/or a short of some kind had taken place.

Did something changed, hardware-wise before these issues started?
An extra mother standoffs is a very common cause.
My System SpecsSystem Spec
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15 Dec 2013   #14
davet111

Windows 7 64 Bit
 
 

Quote:
How's it been?
So far no crashes. It's been up for probably 3 days. It's certainly gone longer in between crashes before, so I can't be certain of anything yet.
Quote:
Did something changed, hardware-wise before these issues started?
An extra mother standoffs is a very common cause.
No, these issues have been plaguing me since I built the PC about 6 months ago. I've just been living with it because they are ALL new components, so I don't really know where to start looking and since I can't reproduce it reliably, it just takes forever to troubleshoot. It's been very frustrating, to say the least.
My System SpecsSystem Spec
15 Dec 2013   #15
YoYo155

Windows 10
 
 

Are you positive you didn't bend and pins (CPU/socket) and that you didn't install an extra standoff?
My System SpecsSystem Spec
15 Dec 2013   #16
davet111

Windows 7 64 Bit
 
 

Not positive, but this is like my 4th build, and I had a friend with me who's done 10ish... So we had plenty of experience in the room.
When I was building it, I made sure not to install any extra standoffs (It's bitten me before) and I was very careful with the cpu. Obviously the only way to be 100% sure is to take it apart, which I can do.

I just checked the standoffs from the reverse side of the case, and every space there is a standoff installed, there is a screw on the other side associated with it.
My System SpecsSystem Spec
16 Dec 2013   #17
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by davet111 View Post
I just checked the standoffs from the reverse side of the case, and every space there is a standoff installed, there is a screw on the other side associated with it.
I take it there are extra then?
My System SpecsSystem Spec
16 Dec 2013   #18
davet111

Windows 7 64 Bit
 
 

I probably didn't describe that well enough.
Every standoff has a screw in it. There are empty standoff holes.

From the back side there are 9 stand off's populating the holes, on the front, there are 9 screws. ( I think 9, I'm at work right now)
My System SpecsSystem Spec
16 Dec 2013   #19
YoYo155

Windows 10
 
 

Ohh OK thanks for clearing that up .

Did you remove the GPU from the equation?
My System SpecsSystem Spec
16 Dec 2013   #20
davet111

Windows 7 64 Bit
 
 

Yeah, the GPU is has been removed and the system has been up for 4 days with no crashing so far.
My System SpecsSystem Spec
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 Not BSOD but freezing




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