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Windows 7: Computer stops when unattended?

01 Dec 2013   #1
basils57

Windows 7 Home Premium 64bit.
 
 
Computer stops when unattended?

One of our computer - Win 7 Home premium 32bit - has suddenly stopped working when not being used.
It (presumably) goes into hibernation and will not resume. After forcibly powering down and restarting, it restarts by 'Resuming Windows' and works OK until the next time it is left.
I've tried a system restore, but it's still the same, and booted with the installation disk and tried a system repair - again no joy.

Any ideas please?


My System SpecsSystem Spec
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02 Dec 2013   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

The only thing I could suggest is to change your 'Power Plan Settings'. See the tutorial here:
Power Plan Settings - Change
My System SpecsSystem Spec
02 Dec 2013   #3
basils57

Windows 7 Home Premium 64bit.
 
 

Thanks Jacee, that seems to have stopped it occurring, it just means I can't 'Put the computer to sleep'.
My System SpecsSystem Spec
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02 Dec 2013   #4
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

What settings did you change to fix it ?
Were you using Hybrid sleep when you had the problem ?
(Hybrid sleep uses both sleep and hibernate)
Maybe you had a "sleep" problem, and "hibernate" worked ok ???
Do you see any errors listed in the Event Log for this ?

If you want to use sleep and/or hibernate maybe this trace tutorial from cluberti will help:
Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace
You'll probably need help from cluberti for using/analyzing the trace ...
My System SpecsSystem Spec
04 Dec 2013   #5
basils57

Windows 7 Home Premium 64bit.
 
 

Thanks for the reply DavidW7ncus.

Basically, all I changed was the 'Put computer to sleep' setting from 30 mins to Never on the Balanced Settings, and left the Turn off display setting at 10 mins.
I didn't consult an events log, and I'm really not too bothered that it won't sleep.
My System SpecsSystem Spec
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 Computer stops when unattended?




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