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Windows 7: repair install says I need a newer bios

03 Dec 2013   #1
ClarkCC

Windows 7 Home Premium 32bit
 
 
repair install says I need a newer bios

I have 2 issues here, but the 1st one I know I can fix. It's here just for some added info.
It's the 2nd one I am really concerned about.

1. When I try to connect to my MIFI 2200, it won't connect . It was connecting for a while, but I wanted to change some security settings on it, but screwed that up , so I did a factory reset on it, and now I can't seem to get it connected. When I click on "Troubleshoot problems", it tells me "The diagnostics policy service is not running." I have tried just about everything on the internet to fix the diagnostics thing, but to no avail .

2. I've been using this laptop for about a year, so I figured it could use a refresh. I decided to do a repair install, but it says Windows 7 cannot be installed because I need a bios upgrade. I do not understand this, as I am running Windows 7 (32 bit) Home Premium, already.

The disk I am using came with the Dell. It says on the cover "For Refurbished PC's." Could this be (at least) part of the problem?

I have a refurbished:
-Had it for almost a year-

Dell Latitude - D620,
Intel T2400 @ 1.83GHz
80Gb HDD

To be honest, I don't know if the connection troubleshooter has ever worked . Any time I have ever tried to use it, I get the same problem.

I kinda' want to get the connection troubleshooter fixed 'cause I want to see if it is even very useful when it is working.

Thanks in advanced for any possible help.

BTW, I am posting this on my trusty old XP system .


My System SpecsSystem Spec
.
03 Dec 2013   #2
BrightBlessings

Win7 Pro-64 Bit
 
 

This should/ maybe get the diagnostics policy service running..
Go to start ,search and type cmd, right click on cmd and select "run as administrator" at the prompt, type into cmd window.

net localgroup Administrators /add networkservice
press enter then type:
net localgroup Administrators /add localservice
press enter then type:
exit
press enter and restart your computer

Open services and make sure the service is started.
My System SpecsSystem Spec
03 Dec 2013   #3
ClarkCC

Windows 7 Home Premium 32bit
 
 
Already tried that

BrightBlessings,

I already tried that and just about anything else out there on the internet and in these forums. Please read my entire previous post. The internet part is not important. I want to do a repair install.

The service still won't start.

Clark
My System SpecsSystem Spec
.

03 Dec 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by ClarkCC View Post
I decided to do a repair install, but it says Windows 7 cannot be installed because I need a bios upgrade.

The disk I am using came with the Dell. It says on the cover "For Refurbished PC's." Could this be (at least) part of the problem?
1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
03 Dec 2013   #5
ClarkCC

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by ClarkCC View Post
I decided to do a repair install, but it says Windows 7 cannot be installed because I need a bios upgrade.

The disk I am using came with the Dell. It says on the cover "For Refurbished PC's." Could this be (at least) part of the problem?
1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

Golden,

Wish I could but I can't connect with my Win 7 laptop. I am on my old Win XP. I will try to get it connected tomorrow, and supply the info requested.

ClarkCC
My System SpecsSystem Spec
03 Dec 2013   #6
ClarkCC

Windows 7 Home Premium 32bit
 
 

Just thought of something. I will download MGADiag Tool to a flash drive, run it on the laptop, then copy the data to notepad on the flash drive, then send it.

There is always a work-around!
My System SpecsSystem Spec
03 Dec 2013   #7
sammyone

Windows 7 Home Premium 64 bit
 
 

You say...

he disk I am using came with the Dell. It says on the cover "For Refurbished PC's." Could this be (at least) part of the problem?

You can dowload a LEGAL Windows 7 ISO from here...

Legal Download from DigitalRiver: Windows 7 SP1, 13 languages

Please read through the website because of the advise and tools also available... e.g. there is also a tool available on the site to modify a file ei.cfg so that when run the ISO will ask WHICH version of Windows 7 you are installing... Windows 7 (32 bit) Home Premium, in this case...

Why not burn that to DVD/USB Stick and see if it solves your problem

Hope this was helpful
My System SpecsSystem Spec
03 Dec 2013   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Could you post a picture on the Dell disk you have and one of the error you get about the BIOS?
My System SpecsSystem Spec
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 repair install says I need a newer bios




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