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Windows 7: black screen lock up on games

03 Dec 2013   #1
Kagnesti

Windows 7 x64
 
 
black screen lock up on games

this only started to happen within the past day, whenever i would be playing arma 2 the screen would freeze then go to a black screen with nothing on it, i then updated my graphics driver as i was using a 320 version(do not know which one) and now i cant even get batman: arkham city to go past the click to start menu.

i can start my PC and arkham city but every time i get to the main screen right before i can choose my save file i can see graphics tearing and black blocks flickering on batman and then black screen of death making me force my computer to reboot.

had a similar problem happen on elder scrolls V: skyrim right before i started having problems on batman, screen locks up then goes black then comes back and locks up again just to go black again. after that PC became unresponsive. i then booted into safe mode after downloading the latest NVIDIA driver executable uninstalled my current driver and then installed the newest drivers in safe mode. restarted the computer and attempted to start batman arkham city and the same thing is happening.

my PC is roughly a year and a half old without a reformat currently and with the way things are looking i may have to reformat. reaching out on here to see if anyone can help me with this problem before it becomes a must. this problem is happening on both of my GTX 670's in SLI mode or running them solo.


My System SpecsSystem Spec
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03 Dec 2013   #2
archer

Windows 7 ultimate x64
 
 

Hi Kagnesti, Welcome to Sevenforums.

I see that you have latest drivers installed for the card. But, did you remove leftovers from your previous driver?
I will suggest you to use Driver Sweeper.

Uninstall the drivers. Reboot in Safe mode, run Driver Sweeper and remove all the bits of old driver. Reboot again. Install the latest driver for the card. Reboot again. Now check.

As per your system specs, I see all the hardware is at par to play Batman or any other modern games. So, it has to be issue with the drivers. Also, keep an eye on graphic card temps. Use MSI Afterburner to control the fan speed and monitor the GPU temps.

keep us posted.
My System SpecsSystem Spec
03 Dec 2013   #3
Kagnesti

Windows 7 x64
 
 

ok i will do it in about 10 min from this post, then report back if it worked or not.
My System SpecsSystem Spec
.

03 Dec 2013   #4
archer

Windows 7 ultimate x64
 
 

12 mins already past. You are late
My System SpecsSystem Spec
03 Dec 2013   #5
Kagnesti

Windows 7 x64
 
 

well i had everything typed out and accidentally closed the browser instead of a single tab

i followed your steps and i am no longer having the visual problems as described in starting post.

the first time i removed my drivers, before i signed up on the site and asked for help, and installed the new ones i did almost everything you said except one thing which may have been the entire problem. i installed the up to date drivers in safe mode instead of booting normally.

i ran arkham city for 2 minutes before closing it to post this and had no problems, i will mark the thread as solved if i do not have any more problems after 1-2 hours of testing.

as for my GPU temps i have EVGA precision X , both cards are EVGA brand, and use that for custom fan controlling at set temp levels. the only time i have seen the temps go above 80c is when i run heaven benchmark 4.0 on max settings without 3D and multi monitor settings multiple times. none of my games i own run my cards higher then 80c.

not my exact post i had the first time i closed it but it explains it.

thank you for the help on this, i would not have figured out the 1 flaw in what i did wrong when i installed the drivers myself.
My System SpecsSystem Spec
03 Dec 2013   #6
archer

Windows 7 ultimate x64
 
 

Glad you found the cause and yes, please do check before marking the post as solved.
My System SpecsSystem Spec
03 Dec 2013   #7
Kagnesti

Windows 7 x64
 
 

sadly the problem is persisting. i did not have SLI enabled when i first launched arkham city and just turned SLI on and i get the visual tearing then the black screen and my computer will not respond to anything but hitting the hard reset button.

i am now testing my cards separately with SLI turned off.
card 1 has no tearing and no crash, testing card 2 now.
My System SpecsSystem Spec
03 Dec 2013   #8
archer

Windows 7 ultimate x64
 
 

Have you tried rebooting with the SLi bridge off or one of the cards removed?

Choose "maximum 3d performance" under sli config in the nvidia control panel. Play the game and check.

Switch around the DVI ports on your GPU
My System SpecsSystem Spec
03 Dec 2013   #9
Kagnesti

Windows 7 x64
 
 

neither card working alone has any problems so i may need to reconnect the bridge and see if it works or not. turning PC off to re-seat the bridge.
My System SpecsSystem Spec
03 Dec 2013   #10
Kagnesti

Windows 7 x64
 
 

ok it took me awhile to get back online due to me needing to clean out the power supply bottom fan vent and the water block for my processor.

i took the sli bridge off and turned it around then put it back on. turned the PC on then turned SLI on and started batman arkham city. after i got to the menu right before save selection roughly 3 seconds later it crashes, i then get a "program has stopped working and needs to be closed" error window. i click ok and it attempts to close it and it black screens my PC and i am forced to force a restart. closing it through the task manager does the same thing.

riva tuner that comes with EVGA is reporting that both GPU's are working at the menu screen at 50%-70% for the 3 seconds the game is actually running then it just black screens. i seem to be only having the problem when i have SLI turned on.

well i was wrong im getting errors on my second card when i try to run arkham city for the first time i try to start it.

http://i102.photobucket.com/albums/m...ps1866cab8.png

http://i102.photobucket.com/albums/m...psa2ec3229.png

screen shots are small and i dont know how to fix that.
My System SpecsSystem Spec
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 black screen lock up on games




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