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Windows 7: no search,refresh,show hidden files

11 Dec 2013   #1
samuel pandit

windows 7 home
 
 
no search,refresh,show hidden files

my computer will not refresh desktop or any other folders, cannot use search i can type but it does not search,control panel is white and there is not folder options so that i cannot show/hide hidden files and folders and command prompt will also not appear


My System SpecsSystem Spec
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11 Dec 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

My System SpecsSystem Spec
11 Dec 2013   #3
samuel pandit

windows 7 home
 
 

command prompt wont open and there is no properties in my computer. When i right click on my computer there are only two options open and manage
My System SpecsSystem Spec
.

11 Dec 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Samuel mate try opening in safe mode and running those scans.

Power off > Power on > and tap F8 as it powers up from completely off. It will give you options pick the Safe mode it will load only the essential Windows files and allow you to carry on with the basic stuff.

If it will not go into safe mode then we have a problem!
My System SpecsSystem Spec
12 Dec 2013   #5
samuel pandit

windows 7 home
 
 

yes my computer opens at safe mode but the problem is same. I cannot open run,search,and copy paste or move or send folders. I also cannot open properties of any folder or rename them.I have important files at my pc so i cannot format if please help me
My System SpecsSystem Spec
12 Dec 2013   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Samuel run those two scans I posted earlier in safe mode.
My System SpecsSystem Spec
12 Dec 2013   #7
samuel pandit

windows 7 home
 
 

thank you very much. It worked and now i m feeling like I have to dance. thank you once again...
My System SpecsSystem Spec
14 Dec 2013   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry late reply Samuel good news
My System SpecsSystem Spec
15 Dec 2013   #9
samuel pandit

windows 7 home
 
 

THANK YOU ONCE AGAIN and me too sorry for late reply..
My System SpecsSystem Spec
15 Dec 2013   #10
andrew129260

Windows 10 Pro
 
 

@ Samuel

You also have what indicates a possible infection.

Do you have a good antivirus? (If you already have one you do not need to install avast)

You might want to run a scan with malwarebytes and Avast and let us know what you find. You can find them in my signature.
My System SpecsSystem Spec
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 no search,refresh,show hidden files




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