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Windows 7: Locked out

17 Dec 2013   #11
thewolfe

Windows 7
 
 

It is a Dell 1445


My System SpecsSystem Spec
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17 Dec 2013   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Okay it's a Dell.
Contact Dell and I do believe they should be able to help you following their guide lines.
My System SpecsSystem Spec
17 Dec 2013   #13
thewolfe

Windows 7
 
 

They will for $70 - past 1 year warranty.
My System SpecsSystem Spec
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17 Dec 2013   #14
LMiller7

Windows 7 Pro 64 bit
 
 

A laptop BIOS password is a security feature. Unlike in a desktop, such a password is not stored in the CMOS and cannot be cleared by removing the CMOS battery or any other simple method. If the password were easily removed it would serve no useful purpose. Only the manufacturer can help and only after proof of ownership.
My System SpecsSystem Spec
17 Dec 2013   #15
thewolfe

Windows 7
 
 

Well that makes sense but a bummer.
My System SpecsSystem Spec
17 Dec 2013   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well LMiller7 said it better than I did. Prof of ownership is absolutely one of Dells requirements.
I think we are done.
My System SpecsSystem Spec
17 Dec 2013   #17
thewolfe

Windows 7
 
 

I agree, we called Dell yesterday and they'd be glad to help for $70.

Thanks for the posts.
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