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Windows 7: Browser says I have IE 11 but only have IE9 installed?

20 Dec 2013   #11
mike6623

Windows 8 Pro
 
 

Quote   Quote: Originally Posted by rvcjew View Post
Quote   Quote: Originally Posted by mike6623 View Post
Quote   Quote: Originally Posted by pebbly View Post
Strange , you should see a security update for IE11 from the 12/12/13 installed
Yeah, it isn't. It's weird. The computer thinks it is IE 11 but it won't install any lower versions because it says is running them all?
will it let you uninstall what it thinks it has so he has no IE then just install 9? Is he on a domain?
Yes, we uninstalled 10 and it says 9, but the browser and "what's my browser" still says 11 and and yes we are on a domain.


My System SpecsSystem Spec
.
20 Dec 2013   #12
mike6623

Windows 8 Pro
 
 

The uninstalling 11 is company wide, as the site we use for medical records isn't compatible. It has wen tsmooth for everyone except this guy and his laptop. It is really bothering me and do not want to wipe it, also confirmed there is no malware or virus's
My System SpecsSystem Spec
20 Dec 2013   #13
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by mike6623 View Post
Quote   Quote: Originally Posted by rvcjew View Post
Quote   Quote: Originally Posted by mike6623 View Post
Yeah, it isn't. It's weird. The computer thinks it is IE 11 but it won't install any lower versions because it says is running them all?
will it let you uninstall what it thinks it has so he has no IE then just install 9? Is he on a domain?
Yes, we uninstalled 10 and it says 9, but the browser and "what's my browser" still says 11 and and yes we are on a domain.
are you sure he has rights to change IE in the GPO? depending on what the DC is it will change as 2008 has tighter hold on that stuff then 2003(had this happen in mine once) you might have to manually remove IE and then install 9.
My System SpecsSystem Spec
.

20 Dec 2013   #14
mike6623

Windows 8 Pro
 
 

Quote   Quote: Originally Posted by rvcjew View Post
Quote   Quote: Originally Posted by mike6623 View Post
Quote   Quote: Originally Posted by rvcjew View Post

will it let you uninstall what it thinks it has so he has no IE then just install 9? Is he on a domain?
Yes, we uninstalled 10 and it says 9, but the browser and "what's my browser" still says 11 and and yes we are on a domain.
are you sure he has rights to change IE in the GPO? depending on what the DC is it will change as 2008 has tighter hold on that stuff then 2003(had this happen in mine once) you might have to manually remove IE and then install 9.
He is set up as a local admin on that laptop, he has admin rights
My System SpecsSystem Spec
20 Dec 2013   #15
rvcjew

7 Pro x64, 10 Pro x64
 
 

oh should be fine then, odd that his update failed you could try restoring back to before he tried it but that normally causes more harm than good in my experience, are you able to see IE in windows features, you might be able to remove it that way?
My System SpecsSystem Spec
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 Browser says I have IE 11 but only have IE9 installed?




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