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Windows 7: Browser says I have IE 11 but only have IE9 installed?

20 Dec 2013   #1
mike6623

Windows 8 Pro
 
 
Browser says I have IE 11 but only have IE9 installed?

When I look at abouit IE, it says 11. But when I look at installed updates, IE 9 is what is there. I have downloaded the IE 11 update, then looked, same thing. We are going to IE 9/10 at work for compatability issues. How could this happen and how can I work around it?




Like I said in programs, it says IE 9 is installed, but the browser says IE 9. I actully downoaded the IE 11, then attempted to uninstall it, and in the "view installed updates" only IE 9 is there and the browsert says 11


My System SpecsSystem Spec
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20 Dec 2013   #2
rvcjew

7 Pro x64, 10 Pro x64
 
 

What Browser? ? Google what does this think your running?
My System SpecsSystem Spec
20 Dec 2013   #3
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi mike6623, In the browser window go to tools (the gear icon top rh side) scroll down to "about internet explorer" what version does it say you have there ?
My System SpecsSystem Spec
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20 Dec 2013   #4
mike6623

Windows 8 Pro
 
 

Quote   Quote: Originally Posted by pebbly View Post
Hi mike6623, In the browser window go to tools (the gear icon top rh side) scroll down to "about internet explorer" what version does it say you have there ?
it says in the "about IE" tht I have IE11 but the machine states in "installed updates" that IE 9 is the only IE present
My System SpecsSystem Spec
20 Dec 2013   #5
mike6623

Windows 8 Pro
 
 

Quote   Quote: Originally Posted by rvcjew View Post
What Browser? ? Google what does this think your running?
It says IE 11, but it is actually running IE 9. The IE 11 update fails and when I try to istall 9 or 10 from the site, it says I currently have both iunstalled?
My System SpecsSystem Spec
20 Dec 2013   #6
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by mike6623 View Post
Quote   Quote: Originally Posted by rvcjew View Post
What Browser? ? Google what does this think your running?
It says IE 11, but it is actually running IE 9. The IE 11 update fails and when I try to istall 9 or 10 from the site, it says I currently have both iunstalled?
have you rebooted since uninstalling 11?
My System SpecsSystem Spec
20 Dec 2013   #7
mike6623

Windows 8 Pro
 
 

Yes. I was remoting to an employees laptop. The IE installed (so he said) then we rebooted and IE 9 only populated in the installed updates.
My System SpecsSystem Spec
20 Dec 2013   #8
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Strange , you should see a security update for IE11 from the 12/12/13 installed
My System SpecsSystem Spec
20 Dec 2013   #9
mike6623

Windows 8 Pro
 
 

Quote   Quote: Originally Posted by pebbly View Post
Strange , you should see a security update for IE11 from the 12/12/13 installed
Yeah, it isn't. It's weird. The computer thinks it is IE 11 but it won't install any lower versions because it says is running them all?
My System SpecsSystem Spec
20 Dec 2013   #10
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by mike6623 View Post
Quote   Quote: Originally Posted by pebbly View Post
Strange , you should see a security update for IE11 from the 12/12/13 installed
Yeah, it isn't. It's weird. The computer thinks it is IE 11 but it won't install any lower versions because it says is running them all?
will it let you uninstall what it thinks it has so he has no IE then just install 9? Is he on a domain?
My System SpecsSystem Spec
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 Browser says I have IE 11 but only have IE9 installed?




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