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Windows 7: Windows 7 cannot read my external


24 Oct 2009   #1

Windows 7 Home Premium
 
 
Windows 7 cannot read my external

So I just upgraded to Windows 7 home premium on my Compaq Presario F700 this evening. All was going great until it was time to start transferring files back over to my laptop. The first files I transferred were setup files for various programs and not in a folder on my external hard drive (Seagate 500gig in Metal Gear Box enclosure). Those files transferred without any problem however, when I went to open one of my folders on the drive, it said that the folder was empty and that it needed to be formatted. The hard drive and folder worked fine when I was running vista. My other external hard drive (Seagate 320 gig in Metal gear box enclosure) works fine. Both drives say they are NTFS file systems. Also when I look at my computer, it says that over 140 gigs of space is used.

Can anyone help?


My System SpecsSystem Spec
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25 Oct 2009   #2

Windows 7 Ultimate x64 SP1
 
 

I have that randomly with my external hard drive as well. Says it needs to be formatted. Which obviously is not the case. Try rebooting your computer and plugging the external drive into another usb port. Try also rebooting your external drive. Good luck!

Snarks
My System SpecsSystem Spec
25 Oct 2009   #3

 
 

I have the same problem. Sometimes it can read it, sometimes it can't.
My System SpecsSystem Spec
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25 Oct 2009   #4

Windows 7 Home Premium
 
 

Yea, thats exactly what's happening... I've tried rebooting both my comp. and the external. I've tried using a different usb port but alas, the problem exists. I'm going to try to see if it will work on a different computer tomorrow and I really hope it does because if not, I just lost 140 gigs of extremely important data...

Thanks for your suggestions though!
My System SpecsSystem Spec
25 Oct 2009   #5

 
 

Yeah, I just booted into XP and my external is working just fine.
My System SpecsSystem Spec
25 Oct 2009   #6

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Does the External Hd show up withOUT a drive letter by any chance ?


Attached Thumbnails
Windows 7 cannot read my external-external_hd.jpg  
My System SpecsSystem Spec
25 Oct 2009   #7

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Sounds like a possible power issue on the USB

If the Antman was here...I would bet he would be inclined to agree
My System SpecsSystem Spec
25 Oct 2009   #8

 
 

Well, for mine, it shows up with a drive letter just fine. Most of the time it just says access denied when I try to go into it. Sometimes it works. Sometimes it works for a while then says access denied a little bit later. As for the USB power issue:

1. Why would it be an issue in Windows 7 but not XP?
2. How could I verify if that is the problem?
3. What should I do about it if there is a USB power issue?
My System SpecsSystem Spec
25 Oct 2009   #9

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by Keln View Post
Well, for mine, it shows up with a drive letter just fine. Most of the time it just says access denied when I try to go into it. Sometimes it works. Sometimes it works for a while then says access denied a little bit later. As for the USB power issue:

1. Why would it be an issue in Windows 7 but not XP?
2. How could I verify if that is the problem?
3. What should I do about it if there is a USB power issue?
Have you updated the chipset drivers?
My System SpecsSystem Spec
25 Oct 2009   #10

 
 

Ah...good call. I knew I forgot something.
My System SpecsSystem Spec
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 Windows 7 cannot read my external




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