All programs "not responding"

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  1. pavman
    Posts : 8
    Windows 7 Home Premium 64-bit
       New #1

    All programs "not responding"


    Hello, Windows7 Forums:

    I am trying to save a friend's Toshiba Satellite laptop that IT has told her to throw away. It is a 64-bit machine with a 2GHZ Pentium with 4 GB RAM. Up until 6 months or so, it was running fine. Now, every program lags with "not responding" issues that each run many seconds. Everything is slow, even opening programs from the Start button. I have run CCleaner on it, IObit's Advanced System Care, I have tried Selective Startup, a clean boot, an SFC/SCANNOW, nothing works for very long. The thing will be quick for a minute or so...I will think it is fixed and "not responding" reappears. Help.
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  3. indianacarnie
    Posts : 3,724
    Windows 10x64 Build 1709
       New #2

    Welcome to the forums!

    First , ditch the "Advanced System Care", snake oil pure and simple with the potential to REALLY screw things up. I'm assuming you've ran you Anti-Virus in safe mode/at boot, correct? I would also suggest a sfc/scannow in safe mode. Have you considered a Repair Install or even a clean install? We have many fine tutorials here at the forums, here's a couple that walks you through those options.

    Repair Install

    Clean Reinstall - Factory OEM Windows 7

    Clean Install Windows 7

    This last one gives a link to a official download source for a Windows .iso, all you'll need is your COA from the sticker.
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  4. pavman
    Posts : 8
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #3

    Thanks Indianacarnie. I will try those tomorrow. I had no idea Advanced...was junk. CCleaner is legit? I haven't tried anything in safe mode, will try anti-virus and sfc/scannow, thanks. Will let you know the results. Thanks again.
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  6. indianacarnie
    Posts : 3,724
    Windows 10x64 Build 1709
       New #4

    No problem, I or someone is always here. I'll check back throughout the day tomorrow. Yes Ccleaner is legit and very highly recommended. ASC (whatever number) and its kin has caused more problems/posts here (and other forums) than any other type of software. You can do everything it does yourself easier and much more safely.

    Make sure you run the sfc/scannow as an Admin.!
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  7. pavman
    Posts : 8
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #5

    OK. I have run sfc/scannow three times as admin in safe mode w/networking, no errors found, nothing fixed. I ran a quick scan with MS Essentials, nothing, now in the second hour of a full scan. I downloaded on another computer the ISO that I think I will need for a Repair Install although I don't have the registration key that I sustpect I will need to do that. Is that key in some hidden file you can help me find?
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  8. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #6

    The product key will be on the COA sticker fixed beneath the laptop (or sometimes inside the battery compartment)

    It looks similar to this:

    All programs "not responding"-coa-stickers.gif
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  10. pavman
    Posts : 8
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #7

    Bingo, thanks for that Golden. Looks like the full scan will take 5 hours or so before I will be able to try the Repair Install. Thanks again.
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  11. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #8

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  12. pavman
    Posts : 8
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #9

    I am screwed. It took over 12 hours of the Repair Install to stop at 66% at the next to last step and then tell me it failed. It has now been sitting on this screen for well over an hour: "The upgrade was not successful. Your previous version of Windows is being restored. Do not restart your computer during this time." It is not stuck, I can still move my mouse and the green bar continues to move on the bottom of the screen...any suggestions? I am now thinking it is hardware since the install took so long before failing but I haven't seen any indication of any hardware failure anywhere.
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  13. pavman
    Posts : 8
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #10

    Help! This thing is still doing whatever restoring the old Windows. What will happen if I shut it down??
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