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Windows 7: Windows keeps freezing constantly after getting new harddrive

29 Dec 2013   #1
FlyinFish

Windows 7 Pro 64 bit
 
 
Windows keeps freezing constantly after getting new harddrive

Hi all, hoping I can get some help with a problem I've had for some time now. My harddrive crashed about a year ago on my Lenovo. I was able to pull all my files with the Lenovo recovery and they sent me a new harddrive since it was still under warranty. I installed the harddrive and re-installed Windows. I've never installed any hardware before, so don't know if I messed anything up, but it seemed pretty straight forward.

Since then, my Windows will freeze randomly almost every single time I use the laptop. I mostly use it for general personal stuff - web browsing, Excel, photos, etc. It tends to happen more when using a web browser, but still happens when doing anything and everything else. I'll get anywhere from a few minutes to an hour of use before it freezes, with it averaging at about 15-20 minutes.

(Edited) I've tried to make sure my Windows updates are current, but there is one update that keeps failing to install - "WindowsUpdate_800B0100". Also, I believe I tried to make sure all my drivers were updated last time I tried to fix this, but haven't done so since. If that's something I should do, I'd appreciate help on the proper way to do that.

One other thing, I started getting this message at Windows startup:
Run DLL
There was a problem starting
C:\Users\FLYINF~1\AppData\Local\Temp\pnetoc.dll

This specific module could not be found
Not sure if this is related or not, but I think this started popping up after I was first having the freezing issues, so it was freezing even before the Run DLL error.

I also ran the SFC scan according to the directions on here, and it did not find any issues.

I haven't filled in all my specs, but let me know if I should do that or if it doesn't matter. Thanks for any help!


My System SpecsSystem Spec
.
30 Dec 2013   #2
archer

Windows 7 ultimate x64
 
 

Hi Flyinfish, Welcome to Sevenforums.

First thing you should check for any errors on the hardisk it self. Follow this tutorial.

If you find any errors on the disk. Follow this tutorial, to log the errors.
My System SpecsSystem Spec
30 Dec 2013   #3
FlyinFish

Windows 7 Pro 64 bit
 
 

Hi archer, thanks for pointing me to that. I ran the scan and checked the log and it concludes with "Windows has checked the file system and found no problems." Any guidance on what to do next? Thanks!
My System SpecsSystem Spec
.

31 Dec 2013   #4
archer

Windows 7 ultimate x64
 
 

You have mentioned in your first post that you ran SFC. I will suggest you to run the scan for atleast 3 times and post the details here. The DLL file that is missing might needs to be fixed and we would know that via SFC scan.
My System SpecsSystem Spec
31 Dec 2013   #5
FlyinFish

Windows 7 Pro 64 bit
 
 

Ok, will do and post back.
My System SpecsSystem Spec
31 Dec 2013   #6
FlyinFish

Windows 7 Pro 64 bit
 
 

Ok, here are the logs from the 3 scans. All three showed they found no problems.
sfcdetails1.txt

sfcdetails2.txt

sfcdetails3.txt

Would it be a good idea to try doing a Windows Repair Install like in this tutorial?


My System SpecsSystem Spec
02 Jan 2014   #7
archer

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by FlyinFish View Post
Ok, here are the logs from the 3 scans. All three showed they found no problems.
Attachment 299639

Attachment 299640

Attachment 299641

Would it be a good idea to try doing a Windows Repair Install like in this tutorial?
Do try repair install. But, I will suggest you do a Clean install.
My System SpecsSystem Spec
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