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Windows 7: When Laptop wifi to print my desktop shuts down

30 Dec 2013   #1
Shiron

Windows 7 Professional 64bit
 
 
When Laptop wifi to print my desktop shuts down

I have a laptop connected wirelessly and a desktop running from a modem.
Both are connected to a Brother printer. The laptop via wireless connection. The desktop hard wired via USB. Both print OK. Here's the problem. When printer is turned on and I print from it, somehow my desktop shuts down. I have searched and searched, but no so;ution as to what is causing this. I did however found a work around. I must turn printer on FIRST then the desktop. Doing this, both machines print with no problems. The laptop does not shut my desktop down when it prints.
However when I turn on my desktop, and then printer , when I print wirelessly from laptok, it will shut down the desktop.....


My System SpecsSystem Spec
.
30 Dec 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Well - that is a weird one :-)

If you want to dig into why the shut down is happening, download Process Monitor.

There is nothing to install.
Just download/open the zip.
Copy the files to some folder.
Open Procmon.exe
Say Yes to the User Access Control - if needed.
Agree to the EULA.

Stop Process Monitor from gathering its data (Ctrl+E).
Clear the current data (Ctrl-X).

Click on File > Backing Files...

Once the next little window appears, select "Use file named:"
Use the button to the right of that field to...
...select any path that you want (maybe the desktop?).
Type in any file name that you want.
"OK" your way out of that window and the next one.

Make Process Monitor gather data again (Ctrl+E).

Send a print job to your printer from the laptop.

When the desktop shuts down, it should correctly close the Process Monitor Log (.PML) file. You can restart the desktop computer - locate and double click on the PML* file. Scroll to the bottom of the data and work your way up. See if anything stands out.

*If there are several of them, pick the last one created.

If you don't see anything odd (or the info is just too hard to make sense of) then zip the PML file and upload it to your next post... I'll see what I can see in it.
My System SpecsSystem Spec
30 Dec 2013   #3
Shiron

Windows 7 Professional 64bit
 
 

Thanks a lot. Will try later and will let you know.
Again thanks. This Forum is great !!!
My System SpecsSystem Spec
.

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 When Laptop wifi to print my desktop shuts down




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