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Windows 7: Computer's properties window disapears

03 Jan 2014   #51
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Check you manual, I suspect it has a Factory recovery option, but I don't recommend them. Try this instead for a perfect w7 system with no bloatware.

Clean Reinstall - Factory OEM Windows 7


My System SpecsSystem Spec
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03 Jan 2014   #52
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Did you make Samsung Recover Discs when you first got the machine?
Backup any recent User data, then
The next command wipes your disk of data and configuration.
I recommend running Diskpart Clean (not Clean All): Disk - Clean and Clean All with Diskpart Command
Be sure to select the correct disk

Once the disk is clean - follow this tutorial: Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
03 Jan 2014   #53
trexiic

windows 7 64 bits
 
 

This virus (probably a virus) is getting worst and worst... Many apps I launch freeze my computer, others just don't open at all... Since 5 minute ago, every time I unplug my laptop, it shutdown automatically, even if 6 minute ago, the batterie was still very good. When I click on the batterie icon on the bottom right, it tells me: Plugged, not charging, 82%.
I still can't open computer's properties.
Other windows in the control panel does the same.
When I log in to my session, there is a black screen for 10 seconds before I see my desktop (5 minutes ago, it was all good...)

I have no choice, I'll reinstall windows, which way should I use?
How To Perform A Complete Restore Using Samsung Recovery Solution 5 : Notebooks | Samsung (I have the disc)
Clean Reinstall - Factory OEM Windows 7 (britton30 recommandation)

thanks again to every one.
My System SpecsSystem Spec
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03 Jan 2014   #54
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Yes - that will restore your machine to factory condition.

Please edit post # 53 and remove the image of your disc. It does not show any sensitive data, but a savvy person might figure out somethng. Don't want to say too much - don't want to give anyone any ideas. Please do remove it though.

Go ahead and backup any user data createdbetween teh last install (2 weeks ago) and now

Then I still suggest the Clean command.

Finally use the Samsung Recovery disc to install.
My System SpecsSystem Spec
03 Jan 2014   #55
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

As your system is infected and you have the disc, I'd go with the Samsung Recovery Media

I don't want you to create Win7 media on your machine -> your machine is infected and that might transfer to the Win7 media.

The DVD cannot be written to so it's good install media

I prefer the clean install method, but in this case it's safer to use the DVD
My System SpecsSystem Spec
03 Jan 2014   #56
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

For what it's worth, there's no indications of any problems with the MGADiag report.
Everything is as and how it should be.
My System SpecsSystem Spec
03 Jan 2014   #57
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks for taking a look at it Noel.
Quote   Quote: Originally Posted by NoelDP View Post
For what it's worth, there's no indications of any problems with the MGADiag report.
Everything is as and how it should be.
My System SpecsSystem Spec
03 Jan 2014   #58
trexiic

windows 7 64 bits
 
 

I'll follow the tutorial for using the recovery disc. I deleted the picture. For the batterie, is it possible to be the virus? or it is a hardware problem? (if it is a hardware problem, I'm really unlucky!)
My System SpecsSystem Spec
03 Jan 2014   #59
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Possibly it is a bad battery even though the indicator says it is good. When you unplug the charger and it shuts down, do the power indicator lights remain lit?
My System SpecsSystem Spec
03 Jan 2014   #60
trexiic

windows 7 64 bits
 
 

Which power indicator's light? On the charger pack?
My System SpecsSystem Spec
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 Computer's properties window disapears




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